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Premium Research Sep 2026
... Frontier AI companies continue to verticalize, launching dedicated industry solutions and even developing their own internal drug pipelines for the life sciences. CIOs must understand their transition from neutral software suppliers into potential “frenemies.” Insights at a Glance Issue Impact Implicati ...

Analyst(s):   Reuben Harwood   |   Michael Shanler
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Research Oct 2026
... Access Insights Already a Gartner client? Siemens is currently the company to beat in PAIS due to its combination of industrial software, digital twins, simulation, operational technology, and services, which is an advantage that many services-led competitors can only assemble through partnerships. Co ...

Analyst(s):   Eric Goodness   |   Katie Gove   |   Arjun Boparai   |   Jonathan Davenport   |   Christian Stephan
Research Oct 2026
... Access Insights Already a Gartner client? IBM’s comprehensive capabilities, embedded delivery model, and connected context ecosystem make it the front-runner in the context engineering services race. Competitors that emphasize context accelerator development capabilities and industry-specific context ...

Analyst(s):   Ben Fieselmann   |   Tom Coshow   |   Craig Lowery
Research Oct 2026
... Access Insights Already a Gartner client? Classifying AI agents by core capability reduces redundancy and capability misalignment, while calibrating autonomy against risk establishes governance as a trust enabler. Product leaders must use a strategic, two-dimensional operating model for AI agent deplo ...

Analyst(s):   Aakanksha Bansal
Research Oct 2026
... Access Insights Already a Gartner client? To elevate B2C journeys over the next 12 months, CSPs need bounded, supervised agentic AI in a dynamic customer engagement framework. CSP product leaders should embed human-in-the-loop automation across care, retail and network security to reduce cost to serve ...

Analyst(s):   Pablo Arriandiaga
Research Oct 2026
... Access Insights Already a Gartner client? Over the next 12 to 24 months, B2C AI will shift from discrete assistants to multiagent orchestration and LLM platform brokerage. CSP product leaders should coordinate agents across care, commerce and home connectivity, with guided confirmation to monetize AI ...

Analyst(s):   Pablo Arriandiaga
Research Oct 2026
... Access Insights Already a Gartner client? Over the next two to four years, B2C AI will shift to background agent-to-agent orchestration. CSP product leaders must expose machine-readable catalogs, secure agent identity and consent, enable agentic commerce, and deploy ambient home intelligence to captur ...

Analyst(s):   Pablo Arriandiaga
Premium Research Feb 2026
... Gartner First Takes Fresh insights on emerging trends The finance plugin for Anthropic’s Claude Cowork packages finance-specific agentic workflows into reusable “skills.” This lowers the barrier to entry for AI-enabled finance workflows, but still requires org-specific tuning, least-privilege access, ...

Analyst(s):   Alex Levine   |   Paul Quinn
Premium Research Feb 2026
... Product leaders at AI infrastructure providers must seize the growing demand for rack-scale systems that maximize tokens per watt per dollar — or risk falling behind in the rapidly expanding $0.8 trillion AI infrastructure market. Insights at a Glance Issue Context Impact Brief Implications Gartner Recom ...

Analyst(s):   Hayden Lechner   |   Naresh Singh
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