... Access Insights Already a Gartner client? Selecting a CRM customer engagement center is a pivotal decision that shapes customer service success and business outcomes. This guide helps customer service technology leaders avoid costly mistakes and confidently choose the best-fit platform. Insights at a G ...
Analyst(s): Drew Kraus | Pri Rathnayake | Francesco Vicchi | Jim Robinson
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... Access Insights Already a Gartner client? Unlocking spatial AI’s value requires investing in tech that fuses spatial-temporal context, causal reasoning, and physics. Product leaders must adopt new technologies such as AI-assisted digital twin development and active inference to safeguard future AI val ...
... OpenAI can accelerate enterprise agentic systems, but unmanaged adoption risks lock-in and cost volatility. Heads of EA must position OpenAI capabilities within an enterprise orchestration layer that governs intent, coordinates multivendor agents, and enforces cost, security, and recovery. Strategic ...
... Access Insights Already a Gartner client? Dual-vendor SASE remains the dominant deployment model, but interest in single-vendor SASE platforms continues to grow, with the inquiry ratio narrowing from 4:1 in 2024 to 2:1 today. Align investments to priority segments, geographies and customer journeys, ...
... Prompted by this surge of innovation during the research phase of our Magic Quadrant for Cyberthreat Intelligence Technologies, we present the top 5 vendors across AI foundational elements within CTI along with their diverse use cases. Insights at a Glance Gartner Recommended Reading Gartner Insights Abstract ...
... intelligence (CTI) technologies. Prompted by this surge of innovation during the research phase of the Magic Quadrant, Gartner presents the top five vendors across AI foundational elements within CTI along with their diverse use cases. Analysis Research Highlights Gartner Recommended Reading Gartner Insights ...
... Access Insights Already a Gartner client? Chief product officers struggle to establish solid product strategies amid rapid AI evolution. To win the AI vendor race, product leaders must shift from simple integration to prioritizing profitable, differentiated use cases that anticipate market shifts. Why This ...
Analyst(s): Kristin von Manowski | Brandon Medford
... classify Anthropic as a supply chain risk showed how quickly government interventions can disrupt the use of an LLM provider. IT sourcing, procurement and vendor management leaders must secure flexible, portable contracts to withstand LLM supply chain shocks. Insights at a Glance Strategic Planning Assumption ...
... Access Insights Already a Gartner client? The unique power and cooling demands of AI strain existing data centers, creating barriers to on-premises adoption. Heads of I&O should use prefabricated modular data centers to achieve usability rapidly, supporting capacity build-out while prioritizing optionality ...