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Research Apr 2026
... Access Insights Already a Gartner client? IT sourcing, procurement and vendor management leaders must adopt a vendor mindset. This involves understanding their motivations, anticipating needs, and proposing creative solutions. This fosters collaboration, innovation, cost savings, efficiency, and stronger ...

Analyst(s):   Jaswant Kalay   |   Joanne Spencer
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Research Mar 2026
... Already a Gartner client? Skeptical stakeholders across the enterprise can undermine the IT vendor risk management process and expose the organization to unnecessary threats. IT sourcing, procurement and vendor management leaders must follow these practical steps to transform skeptical stakeholders into ...

Analyst(s):   Justin Galentine
Research Mar 2026
... Organizations believe they understand their “mission-critical vendors,” yet many are unable to articulate and quantify the impact that technology disruption will have on their business. IT SPVM leaders must take ownership of formalizing IT vendor risk scenario planning using the Gartner MAPS framework. ...

Analyst(s):   Jaswant Kalay   |   Charity Hooper
Premium Research Jan 2026
... Organizations should apply an enterprisewide strategy to manage third-party risk. Heads of ERM can use a vendor risk appetite statement to establish an enterprisewide strategy. Insights at a Glance Issue Context Impact Brief More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   David Martens
Research Jan 2026
... Already a Gartner client? Observability platform pricing is complex, often obscuring the true costs involved. Procurement and I&O leaders must challenge vendor-provided list prices and adopt a disciplined, multipronged negotiation strategy. Overview Strategic Planning Assumption Introduction Analysis Contributors ...

Analyst(s):   Martin Caren
Premium Research Feb 2026
... after go-live because most collaboration models aren’t built for the continuous adoption motion that comes next. Application leaders must reset their vendor and SI partnerships now to convert dormant features into measurable business outcomes. Gartner Insights Abstract ...

Analyst(s):   Tomas Kienast
Premium Research Feb 2026
... This Tool contains an evaluation model and sample criteria for selecting a supply chain planning solution vendor. Supply chain leaders responsible for planning business processes can use this research during the evaluation and selection process. When to Use Directions for Use Gartner Recommended Reading ...

Analyst(s):   Jan Snoeckx   |   Joe Graham   |   Pia Orup Lund   |   Eva Dawkins   |   Sai Krishnan
Premium Research Feb 2026
... IT third-party risk is complex; left unchecked it will jeopardize business outcomes. Many organizations apply a restrictive approach, treating all vendors equally as high-risk. IT SPVM must take ownership by working with its stakeholders to establish domain-based risk tolerances. Insights at a Glance ...

Analyst(s):   Cheryl Van Dyke   |   Jaswant Kalay
Research Apr 2026
... Access Insights Already a Gartner client? Cybersecurity leaders evaluating cybersecurity vendors across markets must break down complex and expensive decisions into independent, but interconnected criteria. Cybersecurity leaders making the wrong choices waste significant spend on tools that do not meet ...

Analyst(s):   Charlie Winckless   |   Evgeny Mirolyubov   |   John Watts   |   Dionisio Zumerle
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