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Premium Research Feb 2026
... In the no-code AI agent space, governance is not just a necessity — it is the ultimate competitive moat. Without enterprise-grade controls, CPOs risk operational chaos, eroded trust, and regulatory penalties, leaving their agent platforms unfit for enterprise scale and vulnerable to aggressive compe ...

Analyst(s):   Kelli Smith   |   Charanpal Bhogal
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Premium Research Jan 2026
... diverse range of solution and service submarkets. This tool enables CIOs and heads of I&O to identify and evaluate vendor capabilities, facilitating the shortlisting of suitable vendors. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Dennis Smith   |   Carolin Zhou
Premium Research Aug 2025
... cryptographically relevant quantum computers that will weaken and break today’s cryptography, much of which is provided by vendor technology. Use this research to assess vendor readiness, refine postquantum roadmaps and drive sourcing strategy. Gartner Research ...

Analyst(s):   Mark Horvath   |   Sarah Almond
Research Nov 2025
... risk. Heads of ERM can use a vendor risk appetite statement to establish an enterprisewide strategy that balances benefits from leveraging these relationships with the associated risks and corporate objectives. Use this research for an overview of the components of a vendor risk appetite statement. Overview ...

Analyst(s):   David Martens
Research Oct 2025
... typically emphasize operational metrics and often fail to capture true vendor value or drive desired outcomes. This research demonstrates how business outcome-driven KPIs and continuous improvement initiatives can transform vendor performance and maximize IT engagement value beyond contractual SLA compliance ...

Analyst(s):   Mark Whitehouse   |   Jess Aggio   |   Sundar Viswanathan   |   Jaswant Kalay   |   Andrea Lanzavecchia
Premium Research Aug 2025
... sustainability practices of the vendors you work with. Executive leaders must have a complete understanding of their technology suppliers’ sustainability practices to meet their own objectives and avoid the deleterious consequences of sourcing from unsustainable vendors. Overview Introduction Analysis ...

Analyst(s):   Ed Anderson
Research Aug 2025
... Access Research Already a Gartner client? Vendor management leaders must use a specialized process of vendor business reviews, instead of general quarterly business reviews, to manage IT vendors successfully. They can use this toolkit to guide them through that process, from setting the right agenda ...

Analyst(s):   Samantha Ruiz   |   Edward Weinstein   |   Victoria Rowan
Premium Research Jun 2026
... Uncoordinated AI adoption hands IT vendors the power to dictate pricing and lock in business units. CIOs must defend the enterprise by centrally orchestrating technology demand. Learn how to standardize requirements, regain control of costs, and extract genuine business value from suppliers. Insights ...

Analyst(s):   Stewart Buchanan   |   DD Mishra   |   Dawn Singer   |   Hannah Decker   |   Vishnu Kumar
Premium Research May 2026
... interoperability standards being defined now. CIOs and AI leaders must shape these rules as they emerge, or get access, trust and control constraints imposed by vendors, regulators, and stronger partners. Insights at a Glance Issue Impact Implications Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Vishnu Kumar   |   Jan-Martin Lowendahl
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