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Research Mar 2026
... Access Insights Already a Gartner client? High-growth opportunities do exist in the long shadow of Power BI. Providers must avoid head-to-head competition and instead build out highly specialized or BI-adjacent capabilities that leverage AI to grow. Insights at a Glance Strategic Planning Assumptions Imp ...

Analyst(s):   Jim Hare   |   Omar Ansari   |   Radu Miclaus   |   Kevin Quinn
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Research Mar 2026
... Access Insights Already a Gartner client? As AI powers software engineering, tiny teams speed code delivery by a factor of ten. Product management must intensify the focus on customer needs, product market fit and revenue generation to ensure the new productivity is matched by real results. Insights at ...

Analyst(s):   Kelli Smith   |   Nicholas Carter
Research Mar 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Charlie Winckless, vice president analyst Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Charlie Winckless
Research Jan 2026
... Already a Gartner client? The AI vendor race is rapidly transforming analyst relations and redefining the role, function and charter at breakneck speed. AR leaders must modernize and demonstrate their value or risk job loss amid ongoing layoffs, especially as vendors urgently need insight as they place ...

Analyst(s):   Kip Martin   |   Lindsay McKinney   |   Melissa Lane   |   McKenzie Smith
Premium Research Sep 2025
... This interactive tool enables IT sourcing, procurement and vendor management leaders to gain valuable insights into how their peers’ technology portfolios have evolved over the past three to five years. Explore trends and emerging patterns by analyzing data across a variety of segments and customizable ...

Analyst(s):   IT Sourcing Procurement and Vendor Management Research Team
Research Dec 2025
... Access Insights Already a Gartner client? IT sourcing, procurement, and vendor management leaders continue to face process inconsistencies and data-poor processes that hinder timely decision making. This research guides them toward a strategic roadmap to enhance data and analytics capabilities, helping ...

Analyst(s):   Charity Hooper   |   James Smith
... What they lack is confidence that they can deploy it effectively and securely. For vendors, this means prioritizing simplified AI onboarding and making security a visible part of your value proposition. Tip for vendors: Show buyers how to get value from your AI capabilities quickly and make your security ...
Research Dec 2025
... omnichannel communications, contextual data, AI frameworks, developer base and technology partnerships make it the company to beat in CPaaS AI. Other CPaaS vendors can catch up with product innovations in agentic AI and vertical-specific partnerships. Overview Analysis Gartner Recommended Reading Evolving Insights ...

Analyst(s):   Ajit Patankar   |   Lisa Unden-Farboud
Research Jan 2026
... Access Insights Already a Gartner client? Heads of I&O face technical debt due to legacy systems, rapid delivery pressures, and poor governance. Vendor lock-in compounds this by creating proprietary dependencies, limiting interoperability, and restricting data portability. Heads of I&O must use this ...

Analyst(s):   Rafael Benitez
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