... sourcing, procurement and vendor management leaders are facing increased pressure to generate cost savings for their organizations. This research highlights commonly missed opportunities for IT vendor management leaders to generate savings across their organizations’ IT vendor portfolios. More Detail ...
Analyst(s): Justin Galentine
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... AI offers new ways to enhance core IT vendor management activities. IT sourcing, procurement and vendor management leaders can use this tool to identify, and prioritize, AI use cases to the IT vendor management framework, improving decision making, efficiency and measurable business value. When to Use ...
Analyst(s): Edward Weinstein | Cian Curtin | Joanne Spencer | Martin Shreffler
... Agentic AI for Vendors Is a Risk Without Oversight Tech vendors must lead with discipline to protect trust and capture value. By Jim Hare | September 17, 2025 Agentic AI is reshaping product and service models Agentic AI isn’t just another GenAI feature — it’s a fundamental shift in how software behaves ...
... multiple stakeholders, and limited experience with vendors make manufacturing operations software selection challenging. This guide will allow manufacturing strategy leaders to confidently assess software functionality needs and evaluate and select the right vendor. Overview Steps Review Your Performance Gartner ...
Analyst(s): Christian Hestermann | Jake Cunningham
... This vendor identification tool is a companion to our Market Guide for Third-Party Risk Management Technology Solutions. Organizations can use this tool to identify TPRM vendors that align with their defined use cases. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...
Analyst(s): Martin Shreffler | Dawn Singer | Alicia Booker-Carney | Antonia Donaldson | Joanne Spencer | Oscar Isaka | Luke Ellery | John Klapmust | Cian Curtin
... IT sourcing, procurement and vendor management leaders must be prepared for unexpected disruptions to IT vendor services. Although these disruptions can impact business as usual, leaders can monitor risk indicators and collaborate with business continuity management to mitigate business impact. Overview ...
... innovations and talent shortages. Bridge skills gaps by engaging vendors as collaborative learning partners, not just as service providers. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Note 1: Vendor Types and Upskilling Partnership Potential Gartner Research ...
Analyst(s): Sanchi Bhat | Melanie Freeze | George Spafford
... Access Insights Already a Gartner client? Standard software metrics fail agentic AI by masking nondeterministic risk. Product leaders must deploy a verifiable “trust layer” using reasoning metadata and outcome-based KPIs to ensure scalability, explainability, compliance, and ROI. Overview Strategic Plan ...
... Access Insights Already a Gartner client? Generative AI is poised to deliver a transformational impact on computer vision product capabilities, shifting from passive observation, to active predictive agency. Product leaders must balance investment in mature and profitable solutions against the opportu ...
Analyst(s): Akhil Singh | Nick Ingelbrecht | Milly Xiang | Laura Heath | Gunjita Mundeja | Alizeh Khare