... To be effective in the face of disinformation at scale, IT sourcing, procurement and vendor management leaders must distinguish fact from fiction. To maintain confidence in your IT vendor ecosystem, implement a structured approach to prioritize data and automate classification through technology. Overview ...
Analyst(s): Yolanda Harris | Joanne Spencer | James Smith | Charity Hooper | Luke Ellery
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... IT vendor management skills are often underdeveloped. In many cases, a formal process to identify, assess, and remediate skills gaps does not exist. Sourcing, procurement, and vendor management leaders should use this material to create a robust development plan. When to Use Directions for Use Gartner ...
... Gartner client? Critical software vendors are suddenly changing how they sell, price, license and enforce terms, causing unbudgeted costs and compliance risks. This research provides IT SPVM leaders with three proactive steps to minimize risk from changes in vendor behavior. Overview Introduction Analysis ...
... and support leaders often find that technology vendors fall short in providing the support that helps them maximize their investment. RightMoon* incentivized better support with outcome-based partnership and integrated management that aligned the vendor’s business goals with its own. Case Overview Problem ...
... GenAI can help IT SPVM leaders achieve value in contract intelligence, requirements gathering for competitive sourcing events and summarization of vendor performance data. Circumspect use of GenAI in these three workflows shortens cycle times, reduces risk exposure and elevates decision quality. Overview ...
Analyst(s): IT Sourcing Procurement and Vendor Management Research Team
... Access Research Already a Gartner client? IT sourcing, procurement, and vendor management leaders often contribute to cost optimization by securing the most immediate savings when negotiating IT contracts, but they may miss broader opportunities. To maximize impact, they must continuously identify cost ...
Analyst(s): IT Sourcing Procurement and Vendor Management Research Team
... Already a Gartner client? Building a flexible organizational structure that supports diverse objectives is challenging. IT sourcing, procurement and vendor management leaders can use this tool to review options and design their function to effectively organize the capabilities to address their organization ...
Analyst(s): Justin Galentine | James Smith | Luke Ellery | Dawn Singer
... Building leadership excellence is critical for IT sourcing, procurement and vendor management leaders, particularly amid constant change. This research helps IT SPVM leaders take steps to further their leadership capabilities in order to lead teams that effectively support evolving business priorities ...
... Gartner First Takes Fresh insights on emerging trends This vendor identification tool is a companion to the Innovation Guide for Generative AI Consulting and Implementation Services. Organizations can use this tool to identify GenAI service providers that align with their defined use cases. Gartner Recommended ...
Analyst(s): Radu Miclaus | Matthew Brown | Jasleen Kaur Sindhu | Moutusi Sau | Justin Tung | Luis Pinto | Eric Goodness | Moutusi Sau