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Research Oct 2025
... Access Insights Already a Gartner client? CCOs face pressure to enhance value by integrating generative AI into the Communications function. To drive business results with GenAI, CCOs should engage their team in experimentation efforts guided by overarching objectives and seek opportunities to automat ...

Analyst(s):   Rachel Waxman
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Premium Research Sep 2025
... Conversational AI introduces new security and business risks. These insights detail seven essential guardrails for enterprise application leaders, with actionable guidance for implementing, monitoring and adapting controls that protect sensitive data and ensure defensible AI outcomes. Overview Strateg ...

Analyst(s):   Bern Elliot
Research Oct 2025
... Access Insights Already a Gartner client? The rise of agentic AI and consumption pricing is transforming multichannel marketing hub operating costs, introducing new expense categories and governance complexity. CMOs must prioritize financial discipline and transparency to mitigate budget volatility an ...

Analyst(s):   Audrey Brosnan
Premium Research Sep 2025
... Data and analytics governance often suffers from fragmented programs and diverse goals. This note guides CDAOs in embedding governance into business workflows, offering a step-by-step approach to unify policies on data quality, security, privacy, retention, ethics, and definitions. Overview Strategic ...

Analyst(s):   Andrew White
Premium Research Sep 2025
... Data and analytics leaders can use this RACI matrix to establish D&A governance roles and responsibilities, benchmark their current governance activities and plan for a target state. This matrix can be customized per scope, need and discipline size. When to Use Gartner Recommended Reading Gartner Insig ...

Analyst(s):   Divya Radhakrishnan
Premium Research Oct 2025
... Most organizations mistakenly treat data and analytics governance as a technology issue, neglecting its critical connection to business outcomes. This leaves the discipline undervalued and disregarded. D&A leaders improve their governance effectiveness by proactively addressing the five questions ou ...

Analyst(s):   Sue Waite
Premium Research Oct 2025
... This playbook provides use cases, examples and real-world best practices for D&A leaders to define their governance operating models. Use this tool to modernize your approach to data and analytics governance, stewardship roles, information health metrics and more. When to Use Directions for Use Contrib ...

Analyst(s):   Cameron Roche
Premium Research Sep 2025
... Trusted master data informs critical decisions about parties, places, and things that fuel an organization’s data-driven success. Data and analytics leaders must leverage best practices across people, process, technology, and data to establish strong, sustainable foundations for master data manageme ...

Analyst(s):   Sally Parker
Premium Research Sep 2025
... While the difference in hard cost between good and bad advertising strategy and planning may be negligible, the opportunity costs are enormous. We have identified six actions that can help CMOs optimize paid media strategies and unlock sizable benefits — without compromising on results. More Detail Ga ...

Analyst(s):   Eric Schmitt
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