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Premium Research Sep 2025
... HR leaders’ top 2026 priorities include leader and manager development, yet only 49% feel confident in achieving their goals. This piece guides CHROs to shift leadership development from building generic leadership skills to targeting development at five key moments where leaders need the most suppo ...

Analyst(s):   Colleen Adler
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Premium Research Oct 2025
... Manufacturing organizations face challenges in leveraging data for operational efficiency and innovation. Developing a clear data strategy aligns technology, processes, readiness for AI and to unlock value from data and drive business growth. Overview Introduction Analysis Contributors Gartner Recommende ...

Analyst(s):   Bettina Tratz-Ryan
Premium Research Sep 2025
... Postpurchase delivery experience solutions improve the customer experience and engagement with the shipper’s brand during or after the delivery process. Logistics leaders can use these insights to understand how technology can help them delight customers, reduce costs and generate new revenue stream ...

Analyst(s):   Oscar Sanchez Duran
Premium Research Sep 2025
... AI agents, when shaped by domain-specific knowledge, can become experts capable of generating revenue with their expertise. Use these insights to develop a plan that uses AI agent expertise to quickly close skills gaps, automate complex processes and create new revenue streams. Overview Strategic Plan ...

Analyst(s):   Daryl Plummer
Premium Research Sep 2025
... Brand refreshes often fall flat, eroding confidence in CMOs — typically due to weak diagnosis and unclear objectives. Use this toolkit to craft a strong brand refresh diagnosis and define realistic success metrics for measurable impact. Gartner Research ...

Analyst(s):   Carlos Guerrero
Premium Research Sep 2025
... CIOs need to balance the need to provide business value with the need to protect their business against the most critical risks. One of the roles new CIOs walk into is that of de facto chief technology risk officer. In this role, new-to-role CIOs will need to quickly and effectively partner with the ...

Analyst(s):   Andy Rowsell-Jones
Premium Research Sep 2025
... Traditional business cases for D&A have often been overly technology-centric, limiting their impact. Data and analytics leaders can use this six-step approach to demonstrate the value of D&A, build trust in data as a business asset and secure executive buy-in. Overview Introduction Analysis Gartner Reco ...

Analyst(s):   Alan D. Duncan
Premium Research Sep 2025
... Supply chain planning leaders often have difficulty making confident long-term capacity recommendations to business decision makers. This research shows how Bristol Myers Squibb transitioned from offline planning in Excel to system-based planning, improving scenario analysis, risk assessment and dec ...

Analyst(s):   Xiaoshun Sue Grant
Research Sep 2025
... Access Research Already a Gartner client? Heads of EA must develop AI literacy across their teams to support their mandate to guide AI adoption within EA and across the enterprise. Immediate development of AI capabilities is essential to guiding the EA function through current turbulence. Overview Strat ...

Analyst(s):   Andrei Razvan Sachelarescu
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