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Premium Research Oct 2025
... CPOs and procurement leaders must proactively manage diverse stakeholders to gain influence, secure resources and accelerate business priorities. This tool provides a step-by-step approach to identify, segment and engage stakeholders who can advance procurement’s role and impact. When to Use Direction ...

Analyst(s):   Meghan O'Doherty
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Research Sep 2025
... Access Insights Already a Gartner client? Active collaboration between finance and BPO providers throughout the planning and execution phases of a BPO transition is critical for success. Effective work migration hinges on co-owned knowledge transfer, robust governance and focused education around new ...

Analyst(s):   Jan Ambergen
Research Oct 2025
... Access Insights Already a Gartner client? The health of an R&D portfolio reflects the cumulative quality of portfolio decisions over time and impacts an organization’s ability to meet revenue growth goals. R&D leaders can use Gartner’s benchmarking on the portfolio health index to diagnose portfolio d ...

Analyst(s):   Tom Jepsen
Research Oct 2025
... Access Insights Already a Gartner client? R&D portfolios default to favoring incremental improvements without a disciplined review process. R&D leaders can use this guide to neutralize bias, separate scoring by project type, and leave each session with a ranked, defensible fund/kill/rescope plan. Overv ...

Analyst(s):   Carolyn Botz
Premium Research Sep 2025
... Public-sector CIOs must press forward on data, analytics and AI modernization, despite funding cuts and downsizing that present significant resource constraints. They can navigate modernization by prioritizing talent initiatives and strategies to overcome resource constraints. Overview Introduction Ana ...

Analyst(s):   Donna Medeiros
Premium Research Sep 2025
... Conversational AI introduces new security and business risks. These insights detail seven essential guardrails for enterprise application leaders, with actionable guidance for implementing, monitoring and adapting controls that protect sensitive data and ensure defensible AI outcomes. Overview Strateg ...

Analyst(s):   Bern Elliot
Research Oct 2025
... Access Insights Already a Gartner client? The rise of agentic AI and consumption pricing is transforming multichannel marketing hub operating costs, introducing new expense categories and governance complexity. CMOs must prioritize financial discipline and transparency to mitigate budget volatility an ...

Analyst(s):   Audrey Brosnan
Premium Research Oct 2025
... CCOs need to gauge AI impact in order to justify and guide AI investment and implementation. This research can help them establish the AI value proposition and equip their teams to anticipate, evaluate and normalize impact at the operational level. Overview Conclusion Gartner Recommended Reading Gartner ...

Analyst(s):   Dorian Cundick
Premium Research Sep 2025
... Communicating to improve employee performance requires optimizing your channel mix. CCOs can use these insights about channel effectiveness to identify the best-fit internal channels for their internal Communications goals. Overview Conclusion Contributors Gartner Recommended Reading Gartner Insights Abs ...

Analyst(s):   Emily Earl
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