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Research Oct 2025
... Access Insights Already a Gartner client? R&D portfolios default to favoring incremental improvements without a disciplined review process. R&D leaders can use this guide to neutralize bias, separate scoring by project type, and leave each session with a ranked, defensible fund/kill/rescope plan. Overv ...

Analyst(s):   Carolyn Botz
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Premium Research Sep 2025
... Public-sector CIOs must press forward on data, analytics and AI modernization, despite funding cuts and downsizing that present significant resource constraints. They can navigate modernization by prioritizing talent initiatives and strategies to overcome resource constraints. Overview Introduction Ana ...

Analyst(s):   Donna Medeiros
Premium Research Sep 2025
... Conversational AI introduces new security and business risks. These insights detail seven essential guardrails for enterprise application leaders, with actionable guidance for implementing, monitoring and adapting controls that protect sensitive data and ensure defensible AI outcomes. Overview Strateg ...

Analyst(s):   Bern Elliot
Research Oct 2025
... Access Insights Already a Gartner client? The rise of agentic AI and consumption pricing is transforming multichannel marketing hub operating costs, introducing new expense categories and governance complexity. CMOs must prioritize financial discipline and transparency to mitigate budget volatility an ...

Analyst(s):   Audrey Brosnan
Premium Research Oct 2025
... CCOs need to gauge AI impact in order to justify and guide AI investment and implementation. This research can help them establish the AI value proposition and equip their teams to anticipate, evaluate and normalize impact at the operational level. Overview Conclusion Gartner Recommended Reading Gartner ...

Analyst(s):   Dorian Cundick
Premium Research Sep 2025
... Communicating to improve employee performance requires optimizing your channel mix. CCOs can use these insights about channel effectiveness to identify the best-fit internal channels for their internal Communications goals. Overview Conclusion Contributors Gartner Recommended Reading Gartner Insights Abs ...

Analyst(s):   Emily Earl
Premium Research Sep 2025
... Understanding how work flows through the Communications team is critical for improving your team’s operational excellence. Chief communications officers can use the steps and templates in this tool to visualize operational inefficiencies and design future-state workflows. When to Use Directions for Us ...

Analyst(s):   Patryck Allen
Research Oct 2025
... Access Insights Already a Gartner client? Heads of enterprise architecture can elevate EA from a technical function to an enterprise capability by rebranding EA in a relatable way. Focus on demonstrating EA’s ability to create holistic insights, gain momentum with targeted opportunities, and build cre ...

Analyst(s):   Duncan Robson
Premium Research Sep 2025
... Leading teams through turbulent times while maintaining employee engagement is increasingly challenging given the rapid pace of change in today’s environment. This self-service workshop helps PPM leaders support the organization and its teams in navigating the uncertainty that they are feeling. When ...

Analyst(s):   Casey Buckley
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