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Premium Research Oct 2025
... AI results are uneven. While short-term productivity is rising, quality long-term outcomes remain elusive. In this article, Visa’s Global Head of Talent discusses how HR leaders must evolve talent and organizational processes to ensure AI-driven productivity translates into meaningful organizational ...

Analyst(s):   Shayla Combs
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Research Oct 2025
... Access Insights Already a Gartner client? Some CFOs have taken the first steps to build the frontier finance function of 2030. Read how finance teams at Dell Technologies, ENGIE North America, Meta and Tata Play have started managing strategic simulations, engineering smarter risk decisions and consol ...

Analyst(s):   Hakan Gunaydin
Research Oct 2025
... Access Insights Already a Gartner client? Internal mobility is crucial for employers as they face unprecedented disruption from AI-driven role changes. While employees can gain a lot from role changes, they and their managers often fear the associated risks. CHROs must mitigate those risks to make any ...

Analyst(s):   Tony Guadagni
Research Oct 2025
... Access Insights Already a Gartner client? Most leaders fail to help employees effectively adopt and cope with change that often feels never-ending. This video offers CHROs three essential actions to help leaders make change adoption second nature for employees, including clarifying leaders’ own role i ...

Analyst(s):   Kayla Velnoskey
Premium Research Oct 2025
... A strong CFO-CEO partnership is an imperative for enterprise success. Highly effective CFOs methodically assess interpersonal dynamics and use this knowledge to turn destructive personal clashes into constructive tension that elevates their leadership. Insights at a Glance Impact Brief Actions and Caut ...

Analyst(s):   Emily Riley
Research Oct 2025
... Access Insights Already a Gartner client? CCOs face pressure to enhance value by integrating generative AI into the Communications function. To drive business results with GenAI, CCOs should engage their team in experimentation efforts guided by overarching objectives and seek opportunities to automat ...

Analyst(s):   Rachel Waxman
Research Oct 2025
... Access Insights Already a Gartner client? While trust in big brands is declining, audiences still trust their communities. CCOs should capitalize on this by taking a holistic, hybrid approach to community relations, engaging online and in-person communities to build reputation. Overview Introduction Anal ...

Analyst(s):   Dorian Cundick
Research Oct 2025
... Access Insights Already a Gartner client? Traditional pricing models are the top contributor to the lack of ROI for investments in AI-augmented services. By leveraging insights from leading service providers, tech services leaders can employ an optimal pricing model that delivers on client value while ...

Analyst(s):   John Santoro
Research Oct 2025
... Access Insights Already a Gartner client? AI agent-based solutions pose serious profitability risks to service providers who lack a product-like pricing strategy. Applying lessons from interviews with leading service providers, tech services leaders can employ the best pricing model for each client op ...

Analyst(s):   John Santoro
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