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Research Jul 2025
... Access Research Already a Gartner client? Extracting value from generative AI demands a shift from managing static infrastructure to orchestrating dynamic AI infrastructure platforms. Heads of I&O must adopt three top practices for platforms, outcome-driven services and skills to master generative AI ...

Analyst(s):   Chirag Dekate   |   Sushovan Mukhopadhyay
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Premium Research Jul 2025
... GTM misalignment is a common source of friction that inhibits commercial success. To improve execution, chief sales officers must lead through a formal GTM council of commercial leaders, and adopt a more collaborative and interdependent approach. They must take on an “encourager” leadership style. Ov ...

Analyst(s):   Dave Egloff   |   Brendan Condon
Premium Research Jul 2025
... CIOs and others responsible for innovation should ensure AI is used in an ethical way to create value and mitigate risk. Treat responsible AI — also known as AI ethics — as a process, not a policy. Expect new ethical questions rising from AI agents. Gartner Research ...

Analyst(s):   George Brocklehurst   |   Frank Buytendijk
Premium Research Aug 2025
... Attracting and retaining top talent remains a critical challenge for heads of I&O. Leverage these top practices to transform job descriptions from a list of requirements to a powerful marketing tool showcasing the organization’s unique value proposition. Insights at a Glance Impact Brief Actions and Ca ...

Analyst(s):   Joe Rogus   |   Erin Pierre
Premium Research Aug 2025
... As organizations evolve their business capabilities, they evolve the way work happens and the skills needed to complete essential tasks. To keep pace with change, HR leaders at FourSilver* define the baseline skills needed in a function and design workflows to support rapid development. Case Overview ...

Analyst(s):   Meaghan Kelly   |   Debangana Ray
Premium Research Aug 2025
... Amid rising global volatility, organizations are investing in supplier risk management solutions to boost visibility and manage supply chain disruptions. Procurement technology leaders can use this research to help align their objectives, teams and processes to ensure successful selection. Overview In ...

Analyst(s):   Cian Curtin   |   Martin Shreffler
Premium Research Aug 2025
... CHROs want to use people analytics to drive decisions, but static data governance practices slow them down, especially as AI and emerging technologies rapidly evolve how data is used. Learn how adaptive governance can enable faster and more compliant decisions with people data. Gartner Recommended Re ...

Analyst(s):   Nini Longoria   |   Tim Pasto
Premium Research Aug 2025
... Persistent economic uncertainty has placed significant strain on retail supply chains. This presentation equips retail CSCOs with strategies to navigate economic pressures, focusing on how other retailers are responding to tariffs, cost-cutting and reductions in force (RIFs). Gartner Recommended Read ...

Analyst(s):   Tom Enright   |   Gerhard Grimm
Premium Research Aug 2025
... Economic shifts, AI-driven transformations, and declining employee productivity are reshaping talent risks. Learn how heads of enterprise risk management can assess and mitigate these threats with actionable KRIs and best-practice strategies to future-proof their workforce. Gartner Recommended Readin ...

Analyst(s):   Ben Fisher   |   Laura Reul
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