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Premium Research Aug 2025
... Assessing forces that act for and against stakeholders’ change adoption enables portfolio management leaders to strengthen stakeholder support and reduce resistance. Integrating this approach into standard organizational change management tools increases the likelihood of sustained change and realiz ...

Analyst(s):   Casey Buckley   |   Cynthia Phillips
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Premium Research Aug 2025
... This month’s edition looks at the key functional capabilities of mature D&A organizations to ensure alignment with business stakeholders, scale analytics delivery through AI and manage cloud costs. These data points and accompanying trend analysis are critical for D&A leaders to stay ahead in the fa ...

Analyst(s):   David Pidsley   |   Anurag Raj
Research Aug 2025
... Access Research Already a Gartner client? Credential sharing when AI agents act on behalf of humans in both workforce and customer context exposes organizations to very high risk. IAM-focused cybersecurity leaders should prohibit this practice and provide access delegation capabilities within the IAM ...

Analyst(s):   Akif Khan   |   Nathan Harris
Premium Research Aug 2025
... Organizations fill leadership positions with preidentified successors less than half the time. Financial services leaders can create more effective succession plans by helping leaders identify a pool of successors for critical roles and prepare them for various future scenarios. Gartner Recommended R ...

Analyst(s):   Van To   |   Vaishnavi Kinnal
Premium Research Aug 2025
... This assessment plots 20 of the most prominent use cases for generative AI in retail against value and feasibility. Retail CIOs can use this to guide strategic conversations for investment priority decisions for this technology. Overview How to Use Use-Case Scoring Breakdown Gartner Recommended Reading N ...

Analyst(s):   Robert Hetu
Premium Research Aug 2025
... New trade agreements requiring changes to rules of origin will have disruptive effects on supply chains and add billions of dollars in tariff costs. CSCOs with supply chains at risk of incurring additional costs due to these changes must start to adjust their production and product flow strategies t ...

Analyst(s):   Brian Whitlock   |   Cori Masters
Research Jul 2025
... Access Research Already a Gartner client? Many organizations struggle to coordinate NIS2 compliance across teams, risking gaps and delays. This tool provides a structured template to clarify roles, track progress and streamline NIS2 readiness for effective regulatory alignment. When to Use Directions fo ...

Analyst(s):   Brent Predovich   |   Arthur Sivanathan
Premium Research Jul 2025
... Organizations that face poor lead quality and customer acquisition issues suffer from marketing-sales misalignment and misinterpret high buyer effort as readiness to buy. This guide will help B2B marketing operations leaders work with sales to strategically approach their lead scoring process. Overvi ...

Analyst(s):   Aditi Ananya   |   Upasna Chandna
Premium Research Jul 2025
... High-performing logistics leaders are successfully transforming their logistics operations using 4PL outsourcing models to remove process duplication, enhance data visibility and elevate decision making. This research provides guidance on how to optimize logistics operations through the deployment o ...

Analyst(s):   Chris Kina   |   Matthew Beckett
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