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Research Jul 2025
... Access Research Already a Gartner client? DevOps diagrams often place operations late in the cycle. This research helps platform leaders guide DevOps teams to use AI for operations tasks earlier, adopting a “shift-left” approach for improved outcomes. Overview Strategic Planning Assumption Introduction An ...

Analyst(s):   Uzair Amin   |   Cameron Haight
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Research Jun 2025
... Access Research Already a Gartner client? Use this CIO framework to manage technology risk by prioritizing business outcomes for stakeholder buy-in. Follow these techniques and examples to partner with suppliers on managing technology risks to business and improve stakeholders satisfaction. Overview Int ...

Analyst(s):   Stewart Buchanan   |   Paul Proctor
Research Jun 2025
... Access Research Already a Gartner client? Continuous threat exposure management is a process-oriented Gartner framework for buyers to proactively identify where they have risk. There are too many vendors adding exposure management capabilities and offerings. To survive and thrive, vendors must deliver ...

Analyst(s):   Frank Marsala   |   Neil MacDonald
Premium Research Jul 2025
... The external pressures that impact I&O have grown in recent years, straining already-stretched resources. Heads of I&O should use this note to understand the biggest pressures impacting I&O and prioritize where they can act immediately, plan future initiatives or redirect actions to others. Gartner R ...

Analyst(s):   Katy Weber   |   Melanie Freeze
Premium Research Jul 2025
... As interest in AI continues to rise, limited finance AI skill sets hinder CFOs’ AI ambitions and put strategic goals at risk. CFOs should use this research collection to clarify the must-have elements of an overarching function strategy for identifying, acquiring and developing critical AI skills. An ...

Analyst(s):   Valeria Miron   |   Marco Steecker
Premium Research Jul 2025
... Without a clear strategy focused on meeting the needs of specific target buyers, service providers’ expansion plans can result in failure. Tech CEO success requires a decisive commitment to pursuing investments that increase either depth of expertise or breadth of coverage. Overview Analysis Gartner Re ...

Analyst(s):   Igor Marchal   |   Brendan Williams
Premium Research Jul 2025
... Multibrand retailers rely on digital marketing as a core component of their broader strategies, but new technology and consumer behavior are accelerating changes in the competitive landscape and best practices. CMOs can use this research to identify top performers and digital marketing best practice ...

Analyst(s):   Ipsa Jaiswal   |   Brad Jashinsky
Research Jul 2025
... Access Research Already a Gartner client? Organizations are forced to look toward cost optimization of cybersecurity initiatives to continue achieving strategic objectives during economic uncertainty. This research outlines how security and risk management leaders can build a cost optimization plan to ...

Analyst(s):   Tom Scholtz   |   Richard Addiscott
Premium Research Jul 2025
... The advance of AI is disrupting the service function, putting customer service and support leaders under pressure. They face a choice: prioritize automation above all else and risk declining influence, or define a new service value proposition, placing innovation and value creation at its core. Overv ...

Analyst(s):   Daniel O'Sullivan   |   John Quaglietta
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