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Research Sep 2019
... The “MeToo” movement, which aimed to create more visibility of sexual harassment, resulted in an unexpected backlash that CIOs need to acknowledge and address. This research explains how to identify and mitigate the repercussions. (Maverick research exposes unconventional thinking and advice.) Specif ...

Analyst(s):   Carol Rozwell
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Research Apr 2020
... Access Insights Already a Gartner client? Digital has created customers who want everything, and sometimes, their demands are conflicting — wanting strict data privacy, but also a personalized experience. Find out how to develop the technology foundation to serve the “everything customer.” Gartner Insi ...

Analyst(s):   CIO Research Team
Research May 2017
... CIOs in organizations participating in broader digital ecosystems must adapt their leadership style to achieve the vision of citizen-centric services. CIOs must also cultivate emotional intelligence and an inspired connective approach to create community architectures that truly engage stakeholders. ...

Analyst(s):   Mike Jones
Research Jan 2017
... This research presentation is for the report "The 2017 Midsize Enterprise CIO Agenda: Accelerate Digital Business Using Midmarket Strengths," which addresses the question, "What should midmarket CIOs include in their 2017 leadership agenda to respond to the momentum of digitalization?" Overview Gartne ...

Analyst(s):   Ansgar Schulte   |   Heather Colella
Research Sep 2020
... Access Insights Already a Gartner client? With the rapid rise in remote working and its continued role in the workplace, a new employee welfare challenge is emerging — that of isolation. CIOs need to address the design of remote work to alleviate the problems isolation brings and its impact on both in ...

Analyst(s):   Christie Struckman   |   Matt Hancocks
Research Feb 2017
... Results from the 2017 Gartner CIO Survey indicate government CIOs' business and technology priorities are poised to participate in a digital ecosystem of connected service networks. A focus on interoperability and an external orientation that embraces interdependence are critical to success. Survey O ...

Analyst(s):   Rick Howard
Research Feb 2017
... The 2017 Gartner CIO Survey indicates that consumer goods manufacturer CIOs are beginning to embrace the opportunities that digital business and evolving digital ecosystems will bring to their customers and business. Talent gaps and a more conservative mindset put them behind a number of industries. ...

Analyst(s):   Stephen Smith
Research Oct 2017
... Access Insights Already a Gartner client? Digital mesh, which is in its infant stage, will be a disruptive influence, reaching its peak in 2021. While no full examples exist today, partial instances already suggest disruptions to traditional brand experiences, relationships and interactions. CIOs shou ...

Analyst(s):   David Yockelson
Research Nov 2017
... Access Insights Already a Gartner client? As digital transformation demands new skills and techniques, CIOs must be prepared to coach their teams to higher performance. Using techniques borrowed from coaching, CIOs can enhance their leadership impact, help their digital team members overcome obstacles ...

Analyst(s):   Alvaro Mello   |   Mark Coleman
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