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Research Aug 2025
... Access Research Already a Gartner client? Software modernization is a major challenge for organizations that aim to deliver cost-effective solutions to enhance business and technology capabilities and accelerate time to market. AI-augmented low-code platforms provide the best outcomes when applied to ...

Analyst(s):   Mukul Saha   |   Annie Hodgkins   |   Oleksandr Matvitskyy
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... Strategic GICs deliver significant competitive gains and drive enterprise revenue growth while nurturing the organization’s future global leadership. However, to achieve this scenario, CIOs and innovation leaders must reclassify GICs as a “growth capital asset” from a “G&A expense” alongside signifi ...

Analyst(s):   Ganesh Ramamoorthy   |   Gunjita Mundeja   |   Apoorva Chhabra
Premium Research Aug 2025
... Despite advancements in service and support technology, Gartner research reveals hurdles remain in securing high-quality deals. Without a refined approach to the challenges buyers face, product leaders risk missing out on new opportunities and falling behind in an increasingly competitive market. Ove ...

Analyst(s):   Michelle Shapiro   |   Eric Keller   |   Alexandre Oddos
Premium Research Aug 2025
... Data, analytics and AI are crucial to enabling digital transformation. Senior executives are key to enabling this transformation. CDAOs can empower executives with data and AI literacy to enhance decision-making and create value. Use this playbook to build and run an executive upskilling program. Whe ...

Analyst(s):   Sarah Turkaly   |   Jenna Goodrich   |   Cameron Roche
Premium Research Aug 2025
... Heads of I&O often wonder how best to organize one or more teams to deliver cloud operations within the context of a multicloud strategy. We provide recommendations in the context of different cloud operating models and business needs. More Detail Gartner Recommended Reading Gartner Research ...

Analyst(s):   Alessandro Galimberti   |   Katy Weber   |   Lydia Leong
Premium Research Aug 2025
... Configuration capabilities are a key factor when insurance enterprises decide on software solutions. Product leaders must stop hiding behind the low-code or no-code banners and scrutinize the reality of their configuration engines. Overview Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Laurie Shotton   |   James Ingham   |   Jonathan Jackson
Premium Research Aug 2025
... Customer retention is critical but increasingly challenging for retail banks. Financial services leaders can use this research to understand what factors drive attrition and how to retain customers and deepen relationships to drive growth. Overview Data Insights Gartner Recommended Reading Gartner Resea ...

Analyst(s):   Van To   |   Bhawna Handa   |   Priyanka Shukla
Premium Research Aug 2025
... Organizational leaders rely on the talent review to identify and plan for the development of rising talent that will fill critical roles. Heads of talent management should improve assessment inputs and development follow-through to maximize leadership bench strength. Overview Conclusion Gartner Recomme ...

Analyst(s):   Shyam Nair   |   Jake Moulton   |   Tommy Sullivan
Research Aug 2025
... Access Research Already a Gartner client? Without a clear, differentiating personal brand, software engineering leaders are assumed to be technical experts, rather than strategic thinkers and innovators. Software engineering leaders must cultivate and exhibit a compelling personal brand to maximize th ...

Analyst(s):   Dave Micko   |   Kevin Matheny   |   Annie Hodgkins
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