... Access Research Already a Gartner client? Understanding process maturity is foundational to business and optimization efforts. Business architects can use this chapter of the Enterprise Process Architecture Handbook to implement a maturity assessment that evaluates current capabilities and identifies ...
Analyst(s): Marc Kerremans | David Sugden | Tushar Srivastava
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... Partnering with hyperscalers can increase revenue and visibility for service providers but also presents distinct challenges. Tech services leaders seeking to grow and maximize the value of their partnership can benefit from the current momentum of hyperscalers’ partner programs. Overview Introduction ...
Analyst(s): Mike Dorosh | Craig Lowery | Fernando Pereiro
... Life science organizations must accelerate the commercialization of increasingly complicated drugs, devices and services. CIOs can use this Hype Cycle to identify innovation opportunities to accelerate commercial manufacturing processes and digitalize manufacturing and supply chain operations. Analys ...
Analyst(s): Michael Shanler | Maria Nieradka | Animesh Gandhi
... Executive orders are the primary mechanism for the new U.S. administration to rapidly enact its policy agendas. Product leaders can use this research to evaluate the measures that are most impacting the vendor and contract landscape and develop execution strategies to evolve. Gartner Recommended Read ...
Analyst(s): George Sellner | Rishi Sood | Daniel Snyder
... Access Research Already a Gartner client? The CPaaS market topped $13.5 billion in 2024, with the top five vendors combined representing 60%. Enterprises and vendors are focusing on efforts to drive digitalization, real-time customer engagement and efficiencies, using CPaaS to deliver a trusted and pe ...
Analyst(s): Arunasree Cheparthi | Lisa Unden-Farboud
... The actions required now to achieve long-term sustainability goals pose challenges for today’s service imperatives, making near-term sustainability ambition fragile. This research shows how CSCOs can use a continuous alignment approach to implement sustainability in harmony with service objectives. O ...
Analyst(s): Andrew Mandelstam | Olivia Marino | Sabu Mathai
... Access Research Already a Gartner client? Process transformation must be anchored in strong leadership commitment, effective reporting structures and a culture of accountability. This chapter of the Enterprise Process Architecture Handbook explains how business architects can align optimization effort ...
Analyst(s): Marc Kerremans | David Sugden | Tushar Srivastava
... Private equity firms face intense competition and shrinking margins. Part one of four of the private equity AI playbook helps investors apply AI — including generative and agentic AI — to transform market selection and deal origination, improving pipeline quality, speed and strategic alignment. Gartn ...
Analyst(s): Alastair Woolcock | Kumar Dhir | Adam Woodyer
... Organizations are undergoing digitization projects to improve planning quality and gain productivity. Despite advanced tools and analytics, supply chain planners often edit the output or work outside the newly introduced tool. This data highlights the prevalence of such workarounds. Data Insights Dire ...
Analyst(s): Amit Tayal | Kevin Miceli | Kriti Jain