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Research Aug 2025
... Access Research Already a Gartner client? AI value realization is stalled due to increasingly competent but disengaged workers, rapid AI evolution and varying levels of uncertainty among employees about AI’s impact. CIOs can use this research to make AI adoption more personally relevant to their workf ...

Analyst(s):   Tori Paulman   |   Brandon Germer   |   Shawn Murphy
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Research Aug 2025
... Access Research Already a Gartner client? As emerging risks have increased and intensified, most enterprises today have, at best, only moderate operational readiness to respond. CFOs can use this research to clarify the six critical emerging risks requiring action today and the most effective actions ...

Analyst(s):   Shankar K   |   Jessica Kranish   |   Janel Everly
Premium Research Aug 2025
... During digital transformations, supply chains face barriers with teams’ skills, motivation and culture. CSCOs can boost digital adoption by helping staff use digital tools for business impact, making the value of digital tools feel personal, and embedding tools into daily work. Overview Conclusion Gart ...

Analyst(s):   Julia Heyman   |   Mario Almanza Turrado
Research Aug 2025
... Access Research Already a Gartner client? Heads of I&O need strategies to rapidly identify opportunities to optimize cost, risk, agility and value in their organizations. This Excel-based tool contains 250 assertions based on the Pareto principle. Use the provided sample assertions across value, cost, ...

Analyst(s):   Sanchi Bhat   |   George Spafford   |   Melanie Freeze
Premium Research Aug 2025
... Generative AI has become the most commonly deployed emerging technology among surveyed CIOs, leapfrogging traditional AI. Meanwhile, 42% of these respondents indicated their enterprise would deploy AI agents within the next 12 months, and 30% expect intelligent automation to come into use by the end ...

Analyst(s):   Daniel Sanchez Reina   |   Melissa Rossi Wood
Research Aug 2025
... Access Research Already a Gartner client? Account retention and growth is hindered by the value gap that exists between an organization’s value proposition and the value that customers realize. Efforts to boost customer value are often supplier-centric and focused on customers utilizing the supplier’s ...

Analyst(s):   Jennifer MacIntosh   |   John Quaglietta   |   Daniel Hawkyard
Premium Research Jul 2025
... Warehouse management system SaaS contracts often obscure long-term costs and restrict operational flexibility, posing risks to scalability and ROI. This research provides supply chain technology leaders with strategies to negotiate pricing, secure adaptable terms, and future-proof WMS investments. Ov ...

Analyst(s):   Simon Tunstall   |   Rishabh Narang   |   Federica Stufano
Premium Research Jul 2025
... From AI disruptions to trade tensions, today’s C-suite must confront chaos with clarity. Executive leaders can use this presentation to brief stakeholders on how to thrive in a turbulent world by navigating policy shifts, adjusting to changing competitive dynamics and sustainably managing costs. Over ...

Analyst(s):   Richard Eames   |   Steve Shapiro
Research Jul 2025
... Access Research Already a Gartner client? Successful process transformation requires a comprehensive set of competencies and skills, not all of which will be available within your organization. Business architects can use this chapter of the Enterprise Process Architecture Handbook to identify and nur ...

Analyst(s):   Tushar Srivastava   |   David Sugden   |   Marc Kerremans
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