... Access Research Already a Gartner client? Generative AI applications using large language models (LLMs) require a different kind of observability than traditional approaches. LLM observability involves tools and techniques that help teams interpret measures like hallucinations, toxicity and stability, ...
Analyst(s): Gregg Siegfried | Matt Crossley | Padraig Byrne
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... Communications service providers strive to improve customer experience and better monetize their networks, yet struggle to fulfill these desired business outcomes. CSP CIOs can use this Hype Cycle to assess key technologies and processes for inclusion in their plan for evolving CX and monetization. A ...
Analyst(s): Pulkit Pandey | Susan Welsh de Grimaldo
... Manufacturing leaders face market uncertainty, tech advances, and rising demands for efficiency and service, all while navigating cost pressures and AI expectations. This interactive tool reveals peer insights on the evolving role of automation and augmented processes over the next five years. Data I ...
Analyst(s): Scot Kim | Manolina Chakraborty | Simon Jacobson
... Broadcom’s acquisition of VMware, the resulting price increases and changes to the licensing model and partner network have forced many organizations to seek VMware alternatives. This research highlights three adoption trends and offers insight to guide CIOs to the most appropriate VMware alternativ ...
Analyst(s): Mike Cisek | Julia Palmer | Jeffrey Hewitt
... The variety of digital workplace services available to organizations is overwhelming, and the task of aligning them with an organization’s digital workplace strategy is complex. Application architects should use this research to assemble the components for a complete digital workplace. Architecture B ...
Analyst(s): Darin Stewart | Larry Cannell | Timon Watson
... Access Research Already a Gartner client? Personalized experiences deliver business-to-business value, but CMOs struggle to manage personalization demands. Scale personalization for demand generation through AI-enabled segmentation, lead scoring, next best actions and content atomization. Overview Intro ...
Analyst(s): Ankita Soni | Alan Lopez | Upasna Chandna
... Tech CEOs driving growth, fundraising, M&A, or exit must hire a strategy-driven CFO to unlock company value, improve decision making and maximize performance. Discover how the right CFO transforms finance into a strategic advantage. Overview Introduction Analysis Gartner Recommended Reading Note 1. CFO K ...
Analyst(s): Patrick Stakenas | Mark Wesker | Barry Glauberman
... Gartner surveys and industry reports show that employees increasingly access generative AI platforms from corporate systems. Inevitably, this will lead to policy violations and confidential data disclosure at third parties. CISOs must manage shadow AI risk through policies, education and monitoring ...
Analyst(s): John Watts | Andrew Walls | Jeremy D'Hoinne
... There are significant differences in buyer behavior by country in Asia/Pacific. Product leaders wishing to grow in the region should leverage this research to identify key opportunities to optimize their go-to-market strategies and earn buyer trust. Gartner Research ...
Analyst(s): Chandrashekar S | Suzie Low | Brayden Napoli