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Research Aug 2021
... Gartner’s IT Score for Enterprise Architecture and Technology Innovation helps organizations benchmark their maturity level in this discipline, based on 24 activities across six objectives. Use this infographic in support to prioritize activities and benchmark your maturity against your peers. Overview ...

Analyst(s):   Akshay Jhawar   |   Nolan Hart
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Research Dec 2020
... CIOs are in the mature stage of refining digital business strategies. The focus for 2021 is to gain disruptive growth through innovation and training IT skill sets on emerging technologies such as AI. Overview Survey Objective Data Insights Methodology Additional research contribution and review Gartner ...

Analyst(s):   Venecia Liu   |   Michael Kung
Research May 2017
... model is a set of the most common business outcomes resulting from IT investments and ongoing IT services. Each metric in the model is mathematically linked to the financial statements, providing CIOs the ability to simulate the impact of IT investments and services on financial results. Analysis Introduction ...

Analyst(s):   Michael Smith   |   Paul Proctor
Research Oct 2020
... business execution. According to the 2021 Gartner CIO Survey, their response to the COVID-19 crisis increased their strategic stature and the demand on the IT organization to accelerate digital business transformation. Overview Survey Objective Data Insights Methodology Additional research contribution and ...

Analyst(s):   Irving Tyler   |   Mark McDonald
Research Aug 2020
... Access Insights Already a Gartner client? Application leaders should use IT Score for applications to gain a comprehensive assessment of their organization’s maturity. Our data shows that application leaders need to improve maturity in their integration and API management; strategy and portfolio management ...

Analyst(s):   Mike West   |   Matthew Hotle
Premium Research May 2026
... ability to accelerate AI, optimize IT costs and enhance resilience. CIOs must use business capability heat maps to diagnose modernization needs and justify funding by tying IT investments to strategic business priorities. Insights at a Glance Issue Impact How to Map IT Modernization Needs to Business Capabilities ...

Analyst(s):   Alexander Hoeppe
Research Jan 2020
... Access Insights Already a Gartner client? IT organizations are turning to apprenticeship programs to reskill their workforces. CIOs can reskill existing employees and build a program tailored to I&T needs by creating an apprentice program and monitoring outcomes. Key Challenges Introduction Analysis ...

Analyst(s):   Christie Struckman   |   Jose Ramirez
Research Aug 2025
... Access Research Already a Gartner client? As cost pressures mount, most organizations fail to sustain savings — only 11% succeed. This research outlines six critical practices CIOs can use to avoid costly pitfalls, unlock strategic value and drive lasting, strategic cost optimization. Overview Introduct ...

Analyst(s):   Val Sribar   |   Cesar Lozada   |   Lauren Wheatley
Research Aug 2025
... Access Research Already a Gartner client? Data storage operations are often highly reactive, manual and insecure, which can threaten infrastructure modernization efforts. This framework helps heads of I&O assess the maturity of their data storage operations by benchmarking their current state, identif ...

Analyst(s):   Julia Palmer   |   Kuldeep Singh   |   Jeff Vogel
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