... New CISOs must quickly engage stakeholders and convey cybersecurity’s value to gain trust and build relationships across the enterprise. Use this research to create and refine communication tactics, and craft compelling narratives to boost cybersecurity’s influence in the enterprise. Action Name Gartn ...
Analyst(s): Christopher Mixter | Elizabeth Davis | Tom Scholtz
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... New CISOs need quick wins early to build credibility. This research offers resources to identify, prioritize and execute wins that drive quick business value. Action Name Gartner Research ...
Analyst(s): Will Candrick | Christopher Mixter | Fadeen Davis
... Organizations with the highest maturity customer experience programs operate them as a center of excellence. Revenue and retention leaders should use this tool to better understand how their CX functions’ structure and resources compare with those of peers and high performers. Data Insights Directions ...
Analyst(s): Karly Szczepkowski | Maria Marino | Radhika Garg
... Access Research Already a Gartner client? Software engineering leaders who have yet to pivot to a product operating model will struggle to harness emerging opportunities and address innovation needs. They must advocate to co-champion pilots, showcase quick wins and rapid learning, and address training ...
Analyst(s): Annie Hodgkins | Aaron Harrison | Deacon D.K Wan
... We find ourselves at the beginning of the Great Sales Awakening, where chief sales officers will be challenged to reinvent how they operate with AI. CSOs must transform in days and weeks, not years, as they chase a new revenue frontier. This research will explore three actions CSOs must make: adapti ...
Analyst(s): Dan Gottlieb | Betsy Gregory-Hosler | Robert Blaisdell
... CMOs struggle to deliver effective digital marketing experimentation at scale due to poor hypotheses, unclear success criteria and stakeholder bottlenecks. Learn how peers address this challenge with customer-centric hypotheses, aggressive performance thresholds and stakeholder mapping. Overview Intro ...
Analyst(s): Janine Kanters | Michael Ro | Anna Maria Virzi
... The biggest challenge in generative AI consulting and implementation services is to move from the proof-of-concept phase to scaled implementation that drives commercial impact. Tech services leaders who make this pivot successfully by intensifying their competitive positioning and aligning their off ...
Analyst(s): Gunjan Gupta | Ben Fieselmann | Robert Brown
... Access Research Already a Gartner client? The evolution in mindset, technology and work patterns has reshaped employee expectations, creating new conditions for high-performing teams. Executive leaders can explore the seven characteristics of high-performing teams, along with hacks and AI tips, to ens ...
Analyst(s): Daniel Sanchez Reina | Mbula Schoen | Matthew Colletti
... A uniform and configurable operating model ensures speed, agility, and consistency in how data and analytics teams stand up their individual implementations. D&A leaders can use Gartner’s D&A operating model framework to configure and design their own for successful reuse across all D&A initiatives. ...
Analyst(s): David Pidsley | Andrew White | Alan D. Duncan