... Access Research Already a Gartner client? Data is the foundation of AI, presenting a golden opportunity for chief data and analytics officers and senior D&A leaders to shape the future. However, uncertainty remains with the role and its place in AI leadership. Here we examine the future of the CDAO ro ...
Analyst(s): Jamie O'Brien | Gareth Herschel | JC Martel | Sarah James
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... Developing, delivering and reviewing an effective sales presentation can be a challenging initiative with several opportunities for mistakes. Tech CEOs can use this tool to evaluate their current sales presentation and identify the most important areas for improvement. When to Use Directions for Use Ga ...
Analyst(s): Raymond Paquet | Warren Johnstone | Forest Conner | Patrick Stakenas
... Access Research Already a Gartner client? Cybersecurity leaders must communicate the benefits of a zero-trust strategy to their executives, architects and technical leaders to drive stakeholder engagement. This tool provides structured and presentable templates to craft and deliver these messages effe ...
Analyst(s): Wayne Hankins | Nahim Fazal | Aaron McQuaid | Zachary Smith
... Access Research Already a Gartner client? Creating a strong connection between technical initiatives and business outcomes is critical for success in the software engineering leader role. Use the four storytelling techniques in this research to create engaging and memorable stories that influence stak ...
... GenAI and AI agents are complicating the “coopetition” among hyperscalers, SaaS vendors and hybrid cloud software vendors. Product leaders must prioritize interoperable solutions, forge strategic partnerships and invest in hybrid cloud capabilities to remain competitive in the evolving AI landscape. ...
Analyst(s): Eric Goodness | Radu Miclaus | Jim Hare | Leinar Ramos
... Access Research Already a Gartner client? The CRM market is shifting fast, with key changes in 2026 through 2027 transforming vendors into proactive “systems of action.” New AI-powered platforms from ServiceNow and Microsoft challenge incumbents like Salesforce, forcing all sales-tech players to adapt ...
Analyst(s): David Yockelson | Doug Bushée | Andrew Miljanovski | Alastair Woolcock
... The use of intralogistics smart robots is increasing, and many companies will eventually use heterogeneous robot fleets procured from different vendors. This research helps supply chain technology leaders to gauge how multiagent orchestration (MAO) platforms can orchestrate and assign work between v ...
... Access Research Already a Gartner client? AI hype delivers impact with AI network fabrics and assistants, while agentic NetOps garners new attention. Security hype peaks with universal ZTNA. I&O leaders should use this research to prioritize investments and optimize their impact on network operations ...
Analyst(s): Karen Brown | Jonathan Forest | Andrew Lerner | Mike Leibovitz