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Premium Research May 2025
... AI agents are a leading trend, yet many CHROs are unclear on their HR and organizational potential. CHROs can use this research to learn the fundamentals, navigate vendor hype and facilitate C-suite discussions about AI agents’ enterprise and HR applications. More Detail Gartner Recommended Reading Gar ...

Analyst(s):   Anand Chouksey   |   Harsh Kundulli   |   Stephanie Clement   |   Eser Rizaoglu
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Research May 2025
... Access Research Already a Gartner client? Sourcing, procurement and vendor management leaders negotiating Workday SaaS contracts should use this tool to evaluate and negotiate critical contract terms. This will help them reduce risks, minimize costs and optimize their business outcomes. When to Use Dire ...

Analyst(s):   Dawn Hubbard   |   Mike Tucciarone   |   Quintin Casper   |   Ishan Anand
Premium Research May 2025
... CHROs need to ensure their teams define and prioritize key use cases when selecting new HR technology solutions to achieve desired HR and business outcomes and maximize business value Outcome Suggested Partners Featured Resource Step 1 Step 2 Step 3 Step 4 Gartner Research ...

Analyst(s):   Jeff Freyermuth   |   Sam Grinter   |   Ron Hanscome   |   Chris Hester
Premium Research May 2025
... Agentic automation utilizes LLM-based AI agents to automate business processes by learning from interactions and making semiautonomous and autonomous decisions. To avoid the hype around everything agentic, applications leaders should identify high-value use cases where AI agents would be justified. M ...

Analyst(s):   Tad Travis   |   Frances Karamouzis   |   Tom Coshow   |   Saikat Ray
Research May 2025
... Access Research Already a Gartner client? Cost-optimization initiatives, driven by an uncertain economic climate, may force layoffs. Software engineering leaders can use this research to target layoffs in a strategic yet compassionate way that will minimize roadmap impact, maintain business continuity ...

Analyst(s):   Mukul Saha   |   Nitish Tyagi   |   Arun Batchu   |   Dave Micko
Premium Research Jun 2025
... Software engineering leaders struggle to identify AI use cases that will provide the highest productivity benefits for developers. CBRE, a commercial real estate company, determines high-impact use cases of AI by identifying productivity pain points and assessing where AI is the best-fit solution to ...

Analyst(s):   Luke Parker   |   Raveena Gandhi   |   Brian Minning   |   Neha Agarwal
Premium Research Jun 2025
... Increasing demand for data sovereignty among financial services firms, especially those operating in the EU, comes amid heightened regulatory scrutiny, notably around the extraterritorial reach of U.S. laws and regional drives for digital and operational autonomy. FS CIOs can use this research to su ...

Analyst(s):   Vittorio D'Orazio   |   Sham Gill   |   James Ingham   |   Ali Merji
Premium Research Jun 2025
... Revenue expansion from existing customers will not result from blanketing the base with cross-sell offers. Product marketing leaders should follow the strategies of high-growth providers that apply data-driven targeting, invest in unified insights, and orchestrate growth through humans and AI agents ...

Analyst(s):   Reema Khalid Khan   |   Haripriya Arora   |   Maria Marino
Research Jun 2025
... Access Research Already a Gartner client? Demand generation leaders are pioneering groundbreaking AI technology known as digital humans on their B2B websites. To offer buyers game-changing self-service and website navigation and boost visitor engagement, demand generation leaders should evaluate the u ...

Analyst(s):   Serena Mushigo   |   Jess Walker   |   Adrian Lee   |   Marty Resnick
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