... Data science, ML and AI leaders who use AI engineering practices outperform peers across a variety of business and delivery metrics. Use this interactive chart to compare AI model performance across different metrics, by region, industry, organizational size and frequency of AI engineering use. Data ...
Analyst(s): Carlie Idoine | Di Wang | Afraz Jaffri | Sumit Agarwal
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... Access Research Already a Gartner client? D&A governance leaders struggle to launch durable governance programs. A charter provides an opportunity to scope the program collaboratively, and sets the foundation for launch. This research provides guidance on creating your charter for a successful start t ...
... Access Research Already a Gartner client? As R&D grows more interconnected and tech-driven, this Hype Cycle helps leaders explore 26 innovations — from AI tools to new practices — that build future-ready capabilities and reveal what’s advancing beyond their current horizon. Analysis Definition: Why This ...
... Access Research Already a Gartner client? The CRM market is shifting fast, with key changes in 2026 through 2027 transforming vendors into proactive “systems of action.” New AI-powered platforms from ServiceNow and Microsoft challenge incumbents like Salesforce, forcing all sales-tech players to adapt ...
Analyst(s): David Yockelson | Doug Bushée | Andrew Miljanovski | Alastair Woolcock
... An emerging network technology referred to as “Scale-Up” is garnering attention and driving new industry specifications for connecting AI infrastructure. This research helps heads of infrastructure and operations get past the hype by identifying the key strengths, limitations and applicability of th ...
Analyst(s): Andrew Lerner | Simon Richard | Naresh Singh | Nauman Raja
... D&A leaders can use this regularly updated library to find sample job descriptions, profiles and role-specific resources related to data, analytics and AI. In a dynamic talent pool, each job description serves as a representative example that can be modified to fit evolving organizational needs. Gart ...
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Analyst(s): Andrew Gianni | Rimma Gurevich | Mehak Kaur | Fred Ganter
... Access Research Already a Gartner client? AI capabilities in communications service provider customer and business operations span three core use cases. This research helps CSP CIOs choose a vendor with capabilities that best match their AI in CSP customer and business operations requirements and sour ...
Analyst(s): Will Rice | Amresh Nandan | Mounish Rai | Pulkit Pandey