... Public-sector CIOs are under enormous pressure to modernize while simultaneously navigating volatility, policy changes and shrinking budgets. Data and analytics is a critical area for modernization that requires focus on the areas of operationalizing resources, data and AI governance and tackling cu ...
Analyst(s): Julie Slezak | Alan D. Duncan | George Sellner | Poorva Rohilla | Donna Medeiros
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... The Finnish Tax Administration’s Director General (CEO) and Director of Product Management (CIO) transformed the tax administration’s enterprise operating model to streamline organizational silos, reduce duplication and costs, and increase agility through product-centric techniques. Case Overview Prob ...
... Chief sales officers depend on account growth to achieve their revenue goals, yet ineffective strategies, inconsistent execution, and overloaded account managers often result in missed opportunities. This presentation explores how CSOs can build an environment that empowers their teams to consistent ...
Analyst(s): Ethan Treadwell | Jared Davis | Antra Sharma | Colleen Giblin | Betsy Gregory-Hosler
... Drawing on insights from more than 2,500 CIOs and senior technology executives, Gartner has identified three pivots that technology leaders have prioritized for 2026 to thrive amid rapid change. This article explores how CIOs can make the most of the shifts that will define the coming year. Insights ...
Analyst(s): Daniel Sanchez Reina | Mandi Bishop | Jamie Heyes | Kris van Riper
... Gartner’s poll of over 200 CFOs’ current priorities reflects a tension between short-term cost cuts and long-term growth investments, with resource constraints looming as the single largest challenge to objective achievement. CFOs report low confidence in driving value from AI and accelerating the d ...
Analyst(s): Nina Moreno | Mallory Bulman | Dennis Gannon | Alexander Bant
... Access Research Already a Gartner client? Many SAP customers have yet to determine their SAP S4/HANA strategy, and SAP’s push toward the cloud has made this more challenging. Sourcing and procurement leaders should use this research to understand the critical factors that will impact their decision an ...
Analyst(s): Bill Ryan | Mike Tucciarone | Calum McDonald | Jan Cook | Victoria Rowan
... Access Research Already a Gartner client? CIOs and CISOs need a defensible approach to manage a cybersecurity budget cut, ensuring a balance between cost, value and risk across the organization. These insights provide a three-step process for prioritizing cybersecurity budgets based on the protection- ...
Analyst(s): Richard Addiscott | Paul Furtado | Shruthi Shankel | Emily Tan | Paul Proctor
... Gartner First Takes Fresh insights on emerging trends Capgemini’s acquisition of WNS is a manifestation of an emerging race toward AI-enabled intelligent operations. To win, BPS providers need deeper domain expertise, proven platforms on which to develop AI models and time to fully reinvent their deli ...
Analyst(s): Christine Adams | Scott Frederick | John Lovelock
... Supply chain planning technology leaders navigate persistent volatility, uncertainty and evolving planning landscapes. This Hype Cycle guides these leaders in balancing mature and emerging technologies to enhance decision making, leverage data and align planning for improved resilience and end-to-en ...
Analyst(s): Eva Dawkins | Joe Graham | Shane Brett | Jan Snoeckx | Pia Orup Lund