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Research Mar 2026
... Access Insights Already a Gartner client? IT sourcing, procurement and vendor management leaders must leverage financial impact analysis in order to comprehensively and objectively measure potential risk impact. Follow these practical steps to develop scenario-based financial risk impact estimates that ...

Analyst(s):   Tyler Smith   |   Justin Galentine
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Research Feb 2026
... Access Insights Already a Gartner client? Productive vendor engagements are key to minimizing buyers’ regret. IT sourcing, procurement and vendor management leaders should use Gartner’s vendor engagement model — CARE — throughout the contract life cycle to drive aligned, collaborative and well-governed ...

Analyst(s):   Bridget Lee
Premium Research Mar 2026
... Human-centric operations have exceeded their capacity to handle the complex operating environment and increased reliability expectations of business and IT stakeholders. Heads of I&O must transition reliability initiatives to be autonomous, focused on the governance of agentic operations and the cost of ...

Analyst(s):   Chris Saunderson   |   Daniel Betts
Research Nov 2017
... Cross-Functional, Flattened, Fluid and Distributed Organizations Core Competencies to the Invention I&T Operating Model Transitioning From the Value-Optimizing IT Operating Model to Invention Operating Model Governance, Delivery Operations and Architecture Expand to Become Enterprise Capabilities Summary Gartner ...

Analyst(s):   Monika Sinha   |   Donna Scott
Research Jan 2017
... Access Insights Already a Gartner client? IT shared-service organizations are evolving from a focus on cost-efficiency and economies of scale, to providing services with high business impact and value, and targeting the strategic services the business will need in the future. Gartner's research will ...

Analyst(s):   Simon Mingay   |   Cassio Dreyfuss
Research Feb 2024
... Access Research Already a Gartner client? Just stopping by? AIは、人とマシンの関係を大きく変えようとしている。CIOはこの変化の本質を積極的に形にしていく必要がある。経営幹部は、CIOが企業のAIへの大志 (目的と計画) を定義し、AIへの大志を実現するためのセキュリティ、データ、原則を確立することを期待している。 要約 戦略的プランニングの仮説事項 はじめに 分析 根拠 推奨リサーチ 備考1:謝辞 Gartner Research ...

Analyst(s):   Hiroyuki Katayama
Research Jan 2026
... Access Insights Already a Gartner client? Environmental sustainability can be an effective partner for IT cost savings. This content helps executive leaders pursue practical environmental sustainability actions that reduce costs by identifying efficient vendors, drive rationalization, improve reuse and ...

Analyst(s):   Stephen White   |   Stuart Downes   |   Autumn Stanish
Research Apr 2017
... Mode 1 and Mode 2 Work Establish Self-Organizing, Agile Teams Focused on Specific Products and Customers Flatten the Management Hierarchy by Reducing It to a Few "Servant Leaders" Reform Performance Management Processes to Emphasize Team Accountability and Skills Diversity Gartner Recommended Reading ...

Analyst(s):   Bill Swanton   |   Mike Gilpin   |   Matthew Hotle
Research Oct 2017
... technique to lead through frustration and to maintain momentum. Key Challenges Introduction Analysis Step 1: Acknowledge Change Frustration, and Allow It to Be Expressed Step 2: Introduce the "Things I Can't Control and Things I Can Control" Model Step 3: Use Peer Relationships as the Support Structure ...

Analyst(s):   Elise Olding   |   Suzanne Adnams
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