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Research Dec 2019
... Access Insights Already a Gartner client? Risk-taking is the top behavior that IT leaders deem necessary to achieve their digital ambitions. To thrive and accelerate their digital transformations, CIOs must conduct a series of actions to turn their team members’ aversion to risk into taking risks in ...

Analyst(s):   Daniel Sanchez Reina   |   Christie Struckman
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Premium Research Jun 2026
... Government CIOs must stop relying solely on technical metrics and instead build their value narrative on mission outcomes. Use this research’s four-layer model and KPI library to create causal links and defensible value narratives for stakeholders in the public sector. Overview Gartner Recommended Rea ...

Analyst(s):   Anderson Cunha
Premium Research May 2026
... Static supplier scorecards leave organizations exposed, missing fast-moving risk and performance signals. Leading procurement teams are shifting to real-time, predictive intelligence that turns vendor management into a live control system — enabling faster decisions, stronger contracts, and negotiat ...

Analyst(s):   DD Mishra   |   Joe Trejo   |   Andrea Lanzavecchia
Premium Research May 2026
... AI-driven transformation is increasing demand for data, forcing D&A functions to reimagine their skills and operations to meet 2030 needs. This report guides CIOs to assess their AI adoption posture and plan critical shifts in D&A roles, skills, and organization. Insights at a Glance Issue Impact More D ...

Analyst(s):   Kristin Moyer   |   Hung LeHong   |   Vimarsh Bakaya   |   Shivica Mathur   |   Rita Sallam   |   Eyad Tachwali   |   Rajesh Kandaswamy
Research Jun 2026
... Access Insights Already a Gartner client? Executive leaders must choose: continue to demand broad AI tool adoption at scale and lose competitive advantage while compounding risk, or invest in building AI-shaped workers who embrace AI to amplify their own intelligence. The answer is clear: the AI era d ...

Analyst(s):   Gladys Yeo   |   Tori Paulman   |   Mary Mesaglio
Research May 2026
... Access Insights Already a Gartner client? Hardware asset management audits often fail due to inaccurate inventories and poor process control evidence. To ensure successful audits and compliance with global audit frameworks, heads of I&O must prioritize inventory reconciliation, life cycle proof and un ...

Analyst(s):   Jen Lichucki   |   Charity Hooper
Research Jul 2026
... Access Insights Already a Gartner client? Agentic AI can multiply token and tool costs without producing useful work. Heads of I&O should connect AI consumption to useful work units, measure cost per successful outcome and instrument AI harnesses to govern consumption at scale. Insights at a Glance Impa ...

Analyst(s):   Ashish Banerjee   |   Ang Troy
Research Mar 2026
... Access Insights Already a Gartner client? IT sourcing, procurement and vendor management leaders must leverage financial impact analysis in order to comprehensively and objectively measure potential risk impact. Follow these practical steps to develop scenario-based financial risk impact estimates that ...

Analyst(s):   Tyler Smith   |   Justin Galentine
Research Feb 2026
... Access Insights Already a Gartner client? Productive vendor engagements are key to minimizing buyers’ regret. IT sourcing, procurement and vendor management leaders should use Gartner’s vendor engagement model — CARE — throughout the contract life cycle to drive aligned, collaborative and well-governed ...

Analyst(s):   Bridget Lee
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