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Research Nov 2017
... Presentation is for the report, "The 2018 CIO Agenda: Mastering the New Job of the CIO," which addresses the questions, "What is the new job of the CIO, why is it necessary, and how can CIOs master this new role?" Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Andy Rowsell-Jones   |   Tomas Nielsen   |   Jan-Martin Lowendahl   |   Chris Howard   |   Jennifer Mitchell
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Research May 2020
... Access Insights Already a Gartner client? A major system outage left İşbank unable to serve customers. İşbank’s deputy CEO and CIO talks about how a new IT strategy enabled the bank to build a robust platform, offer innovative products and services, and create a more innovative culture. Overview Recommended ...

Analyst(s):   Jan-Martin Lowendahl   |   Tomas Nielsen   |   Andy Rowsell-Jones   |   Chris Howard
Research Oct 2017
... competitive. Its smart factory initiative, which leverages AI and BI technologies, is designed to improve productivity and reduce cost. Sinopec reorganized IT to establish domain teams to focus on business areas, such as production and supply chain. Case Study Competing Globally Poses Challenges Building Intelligent ...

Analyst(s):   Andy Rowsell-Jones   |   Chris Howard   |   Jan-Martin Lowendahl   |   Jennifer Mitchell   |   Tomas Nielsen
Research Oct 2017
... The City of Naperville, Illinois, is getting smart. It is using advanced analytics to enable collaboration across city departments and share data with the public. The advanced technology connects citizens with the 911 system. This enables CPR-certified citizens to respond to healthcare issues. Case Study ...

Analyst(s):   Chris Howard   |   Tomas Nielsen   |   Jennifer Mitchell   |   Jan-Martin Lowendahl   |   Andy Rowsell-Jones
Research Oct 2017
... digital and increase operational efficiencies. McDermott’s CIO believes digital will open up new channels for the business. Case Study Transforming the IT Culture Hiring New Skill Sets Gartner Insights Abstract ...

Analyst(s):   Jan-Martin Lowendahl   |   Chris Howard   |   Jennifer Mitchell   |   Tomas Nielsen   |   Andy Rowsell-Jones
Research Oct 2017
... short cross-industry comparison of digital maturity, enabling them to better understand the global industry landscape and their relative position within it. Analysis Research Highlights Digital Is a Priority Across All Industries Digital Progress Varies by Industry Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Chris Howard   |   Andy Rowsell-Jones   |   Tomas Nielsen   |   Jan-Martin Lowendahl   |   Brad Holmes
Research Oct 2017
... across its banking ecosystem. To stay competitive, SBI has embraced digitalization and is hiring new AI talent. To save money, SBI is digitalizing its IT core by virtualizing its server network across 25,000 branches and moving to a private cloud. Case Study Transforming Banking Across the Spectrum Hiring ...

Analyst(s):   Jan-Martin Lowendahl   |   Tomas Nielsen   |   Jennifer Mitchell   |   Andy Rowsell-Jones   |   Chris Howard
Research Oct 2017
... officer collaborates with academics and the business to change the GSU higher education process and promote student success. Case Study A New Digital IT Executive for the Next Decade Building the Digital University Gartner Insights Abstract ...

Analyst(s):   Jan-Martin Lowendahl   |   Andy Rowsell-Jones   |   Jennifer Mitchell   |   Chris Howard   |   Tomas Nielsen
Research Jan 2026
... Access Insights Already a Gartner client? Heads of I&O must balance the CFO’s preferences around financial risk, opex/capex, and cost against the CIO’s IT vision; failing to do so can lead to missed strategic goals. Understanding risk and opportunity priorities enables I&O to work with finance for lasting ...

Analyst(s):   Ajeeta Malhotra
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