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Research Nov 2020
... CIOs worldwide are embracing the concepts of composability in the next stage of their digital business. Gartner’s 2020 Symposium Keynote addresses how composable business enables you to thrive in an accelerated digital future while dealing with uncertainty. Gartner Insights Abstract ...

Analyst(s):   Helen Poitevin
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Announcement August 18 2026
... capabilities develop across the enterprise. "Organizations are no longer acquiring AI through a single supplier market or spend category," said Katarzyna Fonteyn, Director Analyst, IT Services, in Gartner’s Supply Chain practice. "AI capabilities are being purchased across the enterprise, often without ...
Premium Research Jun 2026
... Please find below all of the presentations associated with the Gartner Research Board for Global Heads of IT Sourcing & Supplier Management Cycle 2 2026 Meeting. Gartner Insights Abstract ...

Analyst(s):   Research Board Research Team
Premium Research Feb 2022
... The Russian invasion of Ukraine is underway. Businesses and service providers with software development or other IT service centers (captive or outsourced) in the impacted region must immediately take pragmatic and specific actions to minimize risks to their enterprise. More Detail Recommended by the ...

Analyst(s):   Allan Wilkins   |   Jim Longwood   |   Katie Gove   |   David Groombridge   |   Neil Barton   |   Tobi Bet   |   James Smith   |   Rajib Gupta
Article July 17 2025
... nuanced knowledge work and thinking tasks. It does so using a variety of techniques, including machine learning, natural language modeling and rule-based learning. Finance AI has made significant progress of late, but there is still room for growth. AI-based forecast models can evaluate data on multiple business ...
Research Oct 2020
... Technology and service providers should address the consequences of the swift change in IT spending as a result of the economic uncertainty. Gartner Insights Abstract ...

Analyst(s):   Jim Hare
Research Oct 2020
... from their COVID-19 crisis response gives them a golden opportunity to play a leading role. The 2021 Gartner CIO Survey shows what CIOs can do to seize it. Overview Conclusion Further Reading Note 1: Top, Typical and Trailing Performers Gartner Insights Abstract ...

Analyst(s):   Tomas Nielsen   |   Jan-Martin Lowendahl   |   Andy Rowsell-Jones   |   Chris Howard   |   Monika Sinha
Research Oct 2020
... Access Insights Already a Gartner client? The University of Central Florida responded to COVID-19 by moving to online instruction for 70,000 students within days. UCF’s CIO explains how 25 years of preparation helped the university make this transition. Gartner Insights Abstract ...

Analyst(s):   Monika Sinha   |   Tomas Nielsen   |   Jan-Martin Lowendahl   |   Andy Rowsell-Jones
Research Dec 2019
... “Turns” (disruptions from economic, societal, technological or major organizational change) are common and growing in severity: 90% of 2020 CIO Survey respondents suffered at least one in the past four years. This presentation shows CIOs how fit organizations weather turns and fragile ones stumble. O ...

Analyst(s):   Jan-Martin Lowendahl   |   Andy Rowsell-Jones   |   Tomas Nielsen   |   Chris Howard
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