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Research Dec 2025
... client? This analysis provides insight into metrics for the “Cross-Industry” (all industry) dataset. CIOs and IT Leaders should measure and benchmark their organization’s IT metrics using the IT Budget Tool. These benchmarks can be part of a program to improve cost management through transparency and regular ...

Analyst(s):   Aditi Sharma   |   Eric Stegman   |   Prachi Tyagi   |   Pankaj Mehta   |   Jamie Guevara
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Conference Highlight May 20 2026
... sales coaching; and pipeline and forecast management. “AI-powered account and buyer intelligence is transforming how sellers prepare and win. By researching across multiple data sources, AI guides sellers with actionable insights and recommendations as it scans data, turns it into insight, and embeds a point ...
Research Jan 2020
... CIOs must continually increase their contribution to business success as business executives. This initiative explores the emerging capabilities that CIOs must embrace, develop and deliver, as well as how the distribution of information and technology leadership will change over time. Gartner Insight ...

Analyst(s):   Irving Tyler   |   Peter Skyttegaard   |   Chris Ganly   |   Heather Colella   |   Andy Rowsell-Jones   |   Tsuneo Fujiwara   |   Christiane Groth
Research Oct 2019
... Access Insights Already a Gartner client? Senior executive leaders have paid lip service to learning for years, but digital and automation are now shrinking the half-life of skills dramatically. The enterprise will fail unless leaders future-proof their people by making continuous learning a core comp ...

Analyst(s):   Graham Waller   |   Mark Raskino   |   De'Onn Griffin   |   Chris Howard   |   Christie Struckman   |   Jan-Martin Lowendahl
Research Nov 2020
... Access Insights Already a Gartner client? The digital acceleration caused by the pandemic and its consequent global crisis demand that CIOs quickly address the challenges of the new talent and leadership ecosystem. These Gartner predictions will prepare CIOs to better face those challenges beginning r ...

Analyst(s):   Christie Struckman   |   Yuko Adachi   |   Lily Mok   |   Rob O'Donohue   |   Dwight Klappich   |   Daniel Sanchez Reina
Premium Research Feb 2024
... Banking CIOs’ most critical outcome from digital investments in 2024 is to generate revenue. But with rising demands on IT budgets and high expectations for AI, shared IT-business ownership will be important to success. Download this presentation to inform and communicate your digital strategy. Gartner ...

Analyst(s):   Pete Redshaw
Premium Research Jan 2024
... While improving operating margins is the most critical business outcome, the rising demands on IT budgets and high expectations for AI make shared IT business ownership important to success. Consumer goods CIOs can use this report to inform and communicate about your digital strategy. Gartner Research ...

Analyst(s):   Sohard Aggarwal
Premium Research May 2024
... deliver business outcomes. Use this research to improve investment recommendations beyond technical debt alone, making a clear connection between IT and the business it serves. More Detail Gartner Recommended Reading Gartner Research ...

Analyst(s):   Philip Allega
Premium Research Jul 2024
... where applications are grouped into systems of record, differentiation and innovation, has many potential uses in IT. Enterprise architecture and technology innovation leaders can use it as part of their overall strategies to leverage the democratization of delivery. More Detail Gartner Research ...

Analyst(s):   David Smith
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