... Fragmented technology, inconsistent workflows, and low technology adoption create digital friction that erodes workforce productivity. This research guides enterprise applications leaders in establishing a cross-functional digital employee experience management office to remediate these issues. Insig ...
Analyst(s): Karl Rosander | Dan Wilson | Robin Milton-Schonemann | Tori Paulman
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... CSMA is an approach for architecting composable, distributed security controls to improve security visibility, intelligence and effectiveness. This blueprint helps security architects align their roadmap for security and identity technologies to create more responsive next-generation defense in dept ...
... Identity and access management protocols have proliferated with over 100 specifications. Identity architects must define IAM integration criteria for applications as precise guidance developed with expertise boosts speed, security and user experience, while reducing costs, vendor lock-in and technic ...
... Discover how AI is transforming CRMs, enabling real-time decision making and cutting time to market. This Hype Cycle showcases transformative cross-CRM and AI innovations to inform applications leaders’ strategic investments and drive improved customer experiences. Strategic Planning Assumptions Analy ...
... Access Research Already a Gartner client? Enterprises fail to reduce threat exposure through self-assessment of risks due to unrealistic, siloed and tool-centric approaches to adopting cybersecurity programs. This research helps security operations leaders initiate and mature a continuous threat expos ...
Analyst(s): Jonathan Nunez | Pete Shoard | Mitchell Schneider
... Access Research Already a Gartner client? This toolkit enables the creation of RFPs and the evaluation of hybrid mesh firewalls and network firewalls. Cybersecurity leaders can compare vendors on various features and capabilities, such as cloud-based management, advanced threat detection, app control, ...
... This guide will help security architects quickly familiarize themselves with modern data security terminology and concepts, as well as gain insight into emerging approaches for building a data-centric security strategy. Overview Analysis Recommendations Conclusion Gartner Recommended Reading Gartner Resea ...
... To adopt agentic AI in CRM, organizations first face a data challenge. AI-ready customer data becomes a high bar for organizations to fully leverage AI potential. CRM leaders can use this research to understand the changing requirements of customer data management and drive agentic AI deployment in ...
Analyst(s): Melissa Davis | Simon Whight | Olive Huang
... AI leaders often draw significant inspiration from what their peers are doing with AI, preferably within the same industry sector or business function but also from elsewhere. As a starting point to create successful AI portfolios, this research presents an extensive overview of Gartner’s use-case a ...