... AI-focused protocols like Model Context Protocol and Agent2Agent are creating both excitement and confusion in the AI developer community. Software engineering leaders should adopt MCP for context-oriented use cases and hold off evaluating interagent-oriented protocols until adoption is more widespr ...
Analyst(s): Aaron Lord | Gary Olliffe | Keith Guttridge | Andrew Humphreys
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... Access Research Already a Gartner client? Effective governance is crucial for maintaining control of enterprise low-code application platforms while still preserving their agility. CIOs can use this research to understand how to manage the operational, security and compliance risks unique to applicati ...
Analyst(s): Oleksandr Matvitskyy | Kyle Davis | Akash Jain | Alexander Buschek
... Access Research Already a Gartner client? As autonomous AI agents proliferate, digital systems must evolve beyond human-centered UX to embrace agent-centered AX (agent experience). This research helps software engineering leaders understand how to adapt architecture, design, and development practices ...
Analyst(s): Brent Stewart | Will Grant | Paige Kirk | Keith Guttridge
... Access Research Already a Gartner client? Since 2023, MuleSoft has rolled out new pricing metrics for integration, API management and automation, switching to consumption-based models. This research informs software engineering leaders negotiating MuleSoft contracts of these changes and how to negotia ...
Analyst(s): Hannah Decker | Shrey Pasricha | Max van den Berk
... The CCaaS market continues to grow, yet buyers face increasing uncertainty from the emergence of generative and agentic AI, and the impending convergence with CRM CEC solutions. This research helps customer service and support technology leaders find the best-fit providers for their needs. Market Def ...
Analyst(s): Pankil Sheth | Megan Fernandez | Drew Kraus | Jason Bridge | Pri Rathnayake
... Artificial intelligence, modern application designs and increased software supply chain risks are expanding the AST market scope. Cybersecurity leaders can identify and manage risk within applications by integrating and automating AST throughout software life cycles. Market Definition/Description Magi ...
Analyst(s): Mark Horvath | Shailendra Upadhyay | Giles Williams | Aaron Lord | Dionisio Zumerle | Jason Gross
... Access Insights Already a Gartner client? DevOps platforms provide software engineering teams with an integrated set of capabilities that improve developer experience across the SDLC and enable teams to rapidly deliver software. This research evaluates DevOps platform vendors to help leaders make buyi ...
Analyst(s): Bill Holz | Thomas Murphy | Keith Mann | George Spafford
... Access Insights Already a Gartner client? Teams use DevOps platforms to deliver value faster and reduce toolchain maintenance effort. GenAI promises more productivity across the SDLC, but this is hard to achieve. Software engineering leaders should use this research to assess how well DevOps platforms ...
Analyst(s): George Spafford | Bill Holz | Thomas Murphy | Keith Mann
... AI is transforming API management, fueling innovation and new security and governance demands. This Magic Quadrant evaluates 17 vendors, providing software engineering leaders with a guide to adopting advanced solutions for agile, resilient API ecosystems. Market Definition/Description Magic Quadrant V ...
Analyst(s): Shameen Pillai | Steve Schwent | John Santoro | Nicholas Carter