... GenAI in customer experience promises transformation but brings real risks, as poor execution can alienate customers and harm your brand. Enterprise application leaders should apply structured risk management, transparent safeguards and ongoing adaptation before, during and, after launch. Overview Int ...
Analyst(s): Ilona Hansen | Don Scheibenreif | Michael Chiu | Augie Ray | Maria Marino
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... Access Research Already a Gartner client? Network detection and response platforms continuously monitor traffic for anomalies, suspicious patterns and threat indicators, and they complement other threat detection solutions. CIOs and CISOs can use this research to make informed decisions about NDR, whi ...
Analyst(s): Esraa ElTahawy | Charanpal Bhogal | Nahim Fazal | Thomas Lintemuth | John Collins
... Access Research Already a Gartner client? PTaaS delivers continuous, scalable security testing via a combination of automation and human expertise and is available through on-demand and subscription models. Security and risk management leaders should evaluate PTaaS as a potential alternative or comple ...
Analyst(s): Mitchell Schneider | William Dupre | Carlos De Sola Caraballo | Eric Ahlm | Dhivya Poole
... Access Research Already a Gartner client? Core requirements of SASE implementations will substantially change due to four external forces: the rise of AI, geopolitical risks, security platform expansion and evolving threats. Cybersecurity and I&O leaders must make strategic moves to avoid reduced SASE ...
Analyst(s): Neil MacDonald | Andrew Lerner | John Watts | Charanpal Bhogal
... Many organizations implementing zero trust struggle to measure their progress and communicate the business relevance of their efforts. This research equips security and risk management leaders with outcome-driven metrics that align zero-trust security investments to risk appetites. Overview Introducti ...
Analyst(s): Paul Proctor | Manuel Acosta | Thomas Lintemuth | Charlie Winckless
... Enterprises are challenged to achieve value from their AI investments. By advancing both human and AI readiness, leaders can unlock a step-change in value at their intersection, overcoming organizational constraints and industry limitations through modern management practices. Insights at a Glance Str ...
Analyst(s): Sarah Watt | Remi Gulzar | Stewart Buchanan | Chris Howard | Janelle Hill | Chet Geschickter
... As generative AI and agentic technologies continue to reshape the analytics and business intelligence (ABI) space, organizations are challenged to move swiftly from introduction to deployment, ensuring these innovations drive measurable business value. The Gartner Hype Cycle for Analytics and Busine ...
... As data management platforms expand, D&A leaders are simultaneously demanding simpler, faster and more intelligent tools. These cool vendors exemplify a shift from the existing “modern data stack” to a new generation of lightweight tools that prioritize automation over complexity. Overview Analysis Gar ...
Analyst(s): Michele Launi | Aaron Rosenbaum | Nina Showell | Ehtisham Zaidi | Robert Thanaraj | Masud Miraz
... AI’s rapid evolution compels organizations to rethink their technology infrastructure. Less than half of AI pilots reach production often because they lack structured operationalization and DevOps frameworks. CIOs and AI leaders must embrace AI engineering to build reliable AI foundations to deliver ...