... Access Research Already a Gartner client? AI agents’ high business potential has sparked interest in the technologies and architecture choices for their development. Software engineering leaders should use this research to grasp key components and patterns, aiding their teams in making the right archi ...
Analyst(s): Tom Coshow | Arun Batchu | Tigran Egiazarov | Gary Olliffe | Adrian Leow | Jim Scheibmeir
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Traditionally, zero trust technologies have focused on protecting identities, devices, networks, applications and workloads to enforce security measures. However, the concept of "zero trust for data" now transitions to a data-centric approach for protection. Join this complimentary Gartner security ...
... the IT service desk analyst job is shifting, not fully disappearing. Analysts’ new remit will focus more on orchestration, collaboration, and process design. These insights help CIOs understand how the job is changing and take steps to prepare their people and teams. Insights at a Glance The IT Service ...
Analyst(s): Tori Paulman | Chris Laske | Mbula Schoen | Shawn Murphy | Kabeh Vaziri | Federico De Silva | Lily Mok | Chris Matchett | Alicia Mullery
... AI leaders must anticipate the ripple effect AI will have on people, organizations, professions and industries. Use these scenarios across 22 sectors to inform future strategic planning efforts focusing on AI’s impact on enterprise operating models — by Gartner Futures Lab Gartner Research ...
Analyst(s): Philip Walsh | Jitendra Subramanyam | Nate Suda | Helen Poitevin | Christiane Groth | Marc Kerremans
... 5 Insights CIOs Shouldn’t Ignore — From Gartner IT Symposium/Xpo 2025 In Orlando, FL., CIOs and technology executives gathered to explore the future of leadership, innovation and value creation. From Gartner IT Symposium/Xpo Insights that will shape the CIO’s strategy in 2026 From navigating the hype ...
... Sydney Women at Gartner lead, shares about how she works to promote diversity and inclusion in the workplace. We spend a significant amount of our life at work, so it’s important that it’s a place where we can celebrate our differences, raise our awareness and meet people who see […]
...
... tool to compare their organization’s spending, operational efficiency, channel performance and talent management metrics to those of their peers. It helps in building business cases, defending budgets and making strategic, data-backed cost decisions. Overview What It Is Directions for Use Gartner Recommended ...
Analyst(s): Customer Service and Support Research Team
... Salesforce has announced its intent to acquire Informatica. This is our first take on implications for Informatica’s prospects and customers and how they should respond. More Detail Gartner Recommended Reading Gartner Research ...
Analyst(s): Rita Sallam | Robert Thanaraj | Andrew Humphreys | Ehtisham Zaidi | Nina Showell | Lizzy Foo Kune | Sharat Menon