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Premium Research Oct 2025
... In 2026, organizations must maximize business value while accelerating AI and analytics implementations. To achieve this, data and analytics technical professionals should utilize all available data, design modular and flexible architectures, and implement robust governance to ensure trust. Overview A ...

Analyst(s):   Wilco van Ginkel   |   Christopher Long   |   Maryam Hassanlou   |   Cuneyd Kaya   |   Zain Khan   |   Sumit Agarwal   |   Raúl Arrabales   |   Georgia O'Callaghan
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Premium Research Apr 2024
... Increasing outside counsel investment in technologies creates opportunities for improved efficiency and cost savings, but it also poses risks. General counsel can use this research to understand how outside counsel use technology as well as how to appropriately manage risk. Gartner Research ...

Analyst(s):   Legal and Compliance Research Team
Premium Research Jun 2024
... This document focuses on the last phase of cost optimization. It provides strategy leaders with best-practice frameworks, tools and templates to communicate the cost optimization strategy throughout the enterprise and mitigate potential execution barriers. Analysis Research Highlights Gartner Recommended ...

Analyst(s):   Corporate Strategy Research Team
Premium Research Jun 2024
... This document guides strategy leaders in the second phase of cost optimization: aligning the entire organization on cost-saving ideas. It offers best practices, tools and frameworks to prioritize promising opportunities for executive buy-in. Analysis Research Highlights Gartner Recommended Reading Gartner ...

Analyst(s):   Corporate Strategy Research Team
Premium Research Feb 2024
... Heads of infrastructure and IT operations need to restructure their workforce strategies to fully leverage AI and automation opportunities. Use this peer-based data to communicate how to increase I&O workforce effectiveness using these emerging capabilities. Overview Gartner Recommended Reading Gartner ...

Analyst(s):   Infrastructure and Operations Research Team
Premium Research Aug 2024
... This ignition guide provides a step-by-step methodology for tech CEOs looking to expand through product development. It explains how to evaluate the attractiveness of the target market, assess organizational readiness, prepare for product launch and execute the expansion plan. Gartner Research ...

Analyst(s):   Tech CEO Research Team
Premium Research Jan 2024
... Legal leaders should use this diagnostic to understand how the department currently spends its time and identify opportunities to improve legal service delivery by increasing scale, efficiency or productivity. Overview What It Is What You Get Gartner Recommended Reading Gartner Research ...

Analyst(s):   Legal and Compliance Research Team
Webinar On-Demand
... Customer service and support leaders have always thrived under pressure, delivering solutions faster, better and more cost-effectively. Yet with the rapid rise of AI, the demands from executives, customers, board members, vendors and the media have reached unprecedented heights. Simply leveraging th ...

Analyst(s):   Christopher Sladdin   |   Kim Hedlin
Premium Research Sep 2025
... AI investments unmoored from measurable business value and core platform transformation are a high-risk gambit. However, CIOs and AI leaders can deploy AI with sustained momentum, limit new technical debt, and scale AI for business transformation by focusing on industry-specific use cases with clear ...

Analyst(s):   Robert Hetu   |   Shivani Palepu   |   Jo-Ann Clynch   |   Lachezar Manasiev   |   Mandi Bishop   |   Simon Cushing   |   Ellen Eichhorn   |   Priyanka Shukla   |   Pulkit Pandey   |   Alexander Hoeppe   |   Kimberly Harris-Ferrante
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