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Premium Research Oct 2024
... measured against value and feasibility. Enterprise applications leaders can use this evaluation for strategic conversations with their business units and IT peers to help guide prioritization and investment decisions for CX initiatives. Contributors Gartner Recommended Reading Note 1: Scoring Breakdown Explanations ...

Analyst(s):   Don Scheibenreif   |   Michael Chiu   |   Maria Marino   |   Ilona Hansen
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Premium Research Sep 2024
... 应用整合可以成为IT成本优化的有效工具。但是,企业应用领导者必须确定哪些方面可以借助应用整合实现规模经济,而哪些方面尚未达到标准化的要求。 详细说明 Gartner Recommended Reading 证据 Gartner Research ...

Analyst(s):   Aaron Harrison   |   Tad Travis   |   Patrick Connaughton
Premium Research Apr 2025
... Task mining tools record user interactions with IT systems into a UI log that is preprocessed and analyzed. This research helps enterprise application leaders identify automation opportunities, improve employee experience, increase workers’ productivity, and discover AI and AI agent use cases. Overview ...

Analyst(s):   Tushar Srivastava   |   Marc Kerremans   |   David Sugden
Research Feb 2024
... proliferation, cyber liabilities and consumption services. I&O leaders can leverage this research to contemporize their data storage environment to drive pivotal IT and business outcomes. Overview Strategic Planning Assumptions Introduction Future State Current State Gap Analysis and Interdependencies Migration Plan ...

Analyst(s):   Jeff Vogel   |   Julia Palmer   |   Michael Hoeck   |   Chandra Mukhyala
Research Apr 2025
... Access Research Already a Gartner client? Hyperconverged infrastructure software continues to increase in popularity. Infrastructure and IT operations leaders can use this research to determine if an HCI solution consisting of server, storage and network infrastructure management capabilities is a good ...

Analyst(s):   Philip Dawson   |   Jeffrey Hewitt   |   Julia Palmer   |   Tony Harvey
Premium Research Jan 2025
... evaluating the AI roadmap, augmenting the employability stack and responding to cyber risk. Higher education CIOs can use this research to shape their IT strategy for improving student value and building resilient digital foundations. Overview What You Need to Know Gartner Recommended Reading Note 1: Integration ...

Analyst(s):   Paul Riley   |   Marlena Brown   |   Tony Sheehan   |   Grace Farrell   |   Pete Shoard   |   Robert Yanckello   |   Jeremy D'Hoinne   |   Saher Mahmood
Premium Research Mar 2024
... As generative AI rapidly matures, it is reshaping markets, industries and the technology provider landscape. Gartner research provides insights for tech CEOs to leverage GenAI to augment their operations, accelerate growth and evolve toward becoming an autonomous organization. Analysis Research Highlights ...

Analyst(s):   Ishaq Fahim   |   Raymond Paquet   |   Forest Conner   |   Vuk Janosevic   |   Whit Andrews   |   Michelle Shapiro   |   Peter Havart-Simkin   |   Arthur Villa   |   Chris Pang   |   Arup Roy   |   Mark Petty   |   Craig Roth   |   Anand Chouksey   |   Eric Hunter   |   Annemarie Roussel   |   John Kostoulas
Premium Research Sep 2024
... アジャイル・プラクティスや自動化、AIに支えられた複雑な環境を抱えている現代のIT部門では、従来のITSMプラクティスの有用性が低下しつつある。ITSMリーダーは、新たなテクノロジを巡るハイプを理解した上で、ITSMの戦略とロードマップを策定すべきである。 Gartner Research ...

Analyst(s):   Hideo Yoneda
Premium Research Apr 2025
... In the AI race, it is a challenge to balance GenAI-driven reinvestment and profitability to ensure growth and financial stability. Tech CEOs must decide whether to take AI gains as profits or invest in their product/service, promotion and/or company potential and talent for competitive advantage. Overview ...

Analyst(s):   Patrick Stakenas
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