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Premium Research Feb 2024
... IT领导者在持续优化和投资客户关系管理战略,以及机器客户、数字体验和客户体验计划。本文着重介绍了对2024年及未来具有潜在影响的三个预测。 概述 战略规划假设 分析 回顾 Gartner相关推荐阅读 证据 Gartner Research ...

Analyst(s):   Irina Guseva   |   Don Scheibenreif   |   John Field   |   Michael Chiu
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Webinar On-Demand
... metrics to track As applications and AI agents become more complex, authorization architectures must evolve. Fragmented approaches increase risk and make it harder to scale secure access across modern environments. This session explores how externalizing authorization can decouple authorization logic from ...

Analyst(s):   Mehmet Yaliman
Premium Research Aug 2025
... CIOs and Technology and Infrastructure Research Board members regarding the integration of emerging technologies and IT resiliency in their organizations. It outlines members’ maturity in IT resilience, the perceived business value and risk of various emerging technologies, and key challenges and opportunities ...

Analyst(s):   Consult the Board Research Team
Premium Research Feb 2024
... 自2023年初以来,生成式人工智能(GenAI)在中国的热度高居不下,很多企业都在寻求这项技术的部署场景。I&O领导者可参考本文,评估是否需要在重大事件管理领域开展GenAI概念验证,以提升IT运营水平。 详细说明 Gartner相关推荐阅读 证据 Gartner Research ...

Analyst(s):   Elaine Zhang   |   Pankaj Prasad
Premium Research Jun 2024
... 宏观环境的不确定性和AI技术的革新使得企业对于已投资的IT资产提出了更直接和苛刻的价值兑现要求,数据中台首当其冲。数据和分析领导者及其团队将不得不从幕后走向业务一线。Gartner近期的问卷调查证实了这一点。 作者推荐阅读 证据 Gartner Research ...

Analyst(s):   Xingyu Gu   |   Fay Fei
Premium Research Aug 2024
... 中国的基础设施和运营(I&O)领导者希望将与企业IT基础设施自动化工作相关的I&O自动化举措与重点业务目标挂钩。本报告建议的做法有助于完善I&O自动化管理框架,推动基础设施的现代化升级。 概述 导语 分析 证据 致谢 Gartner相关推荐阅读 Gartner Research ...

Analyst(s):   Stephanie Bauman   |   Leo Li
Premium Research Feb 2025
... 5G is gradually gaining traction in manufacturers’ private wireless deployments for reliable, high-performing, highly secure connectivity, but it is not absent of challenges. To capitalize on 5G potential, TSPs need to build solution approaches aligned with manufacturers’ intended business outcomes. ...

Analyst(s):   Gaspar Valdivia   |   Pablo Arriandiaga
Research January 28 2026
... How CIOs Can Foster a Data-Driven Culture in Midsize Enterprises 61% of the midsize enterprise CIOs surveyed plan to adopt AI-related technologies, and 18% plan to adopt data and analytics. Analyst(s): Alys Woodward, Alan D. Duncan, Joseph Provenza CIOs in midsize enterprises that lack chief data and a ...
Research Feb 2024
... Access Research Already a Gartner client? Just stopping by? ITリーダーは、CRM戦略やマシン・カスタマー、デジタル・エクスペリエンス、カスタマー・エクスペリエンスといった施策に関する最適化と投資を続けている。本リサーチノートでは、2024年以降に起こり得る影響について3つの仮説を立てて説明する。 要約 戦略的プランニングの仮説事項 分析 Gartnerによる過去の仮説 推奨リサーチ 根拠 Gartner Research ...

Analyst(s):   Ken Kawabe
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