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Research Mar 2026
... Gartner client? Technology providers are investing significantly in the development of artificial general intelligence. AGI is currently a moonshot, but it is disruptive for product leaders in different ways. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Deepak Seth   |   Pieter den Hamer   |   Frank Buytendijk   |   Whit Andrews   |   Philip Walsh
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Research Jun 2024
... Access Research Already a Gartner client? Just stopping by? Conventional IT service management practices are becoming less relevant in modern IT organizations with complex environments underpinned by agile practices, automation and AI. IT service management leaders should understand the hype around new technologies ...

Analyst(s):   Siddharth Shetty   |   Chris Laske
Research Jan 2025
... Access Research Already a Gartner client? 日本企業の人材不足は量的にも質的にも深刻さを増し、それが生産性の変革を難しくしている。日本におけるアプリケーションとソフトウェア・エンジニアリングのリーダーに向けたリサーチでは、ITで真の変革を実現するためのベスト・プラクティスを調べ、同リーダーが組織やビジネスに貢献するための行動指針を助言する。 スコープ 分析 トピック ファースト・ステップ 必読リサーチ ツールおよびツールキット 根拠 Gartner Research ...

Analyst(s):   Koji Motoyoshi   |   Tatsuya Ichishi   |   Hironori Hayashi   |   Kazuchika Sekiya   |   Ken Kawabe
Research Oct 2024
... Thick Client Synthetics Mobile App Monitoring Network Path Analysis Internet Performance Monitoring Application Development Site Reliability Engineering IT Operations Line of Business Owner Application Owner Customer Experience Specialist Inclusion Criteria Gartner Recommended Reading Critical Capabilities ...

Analyst(s):   Matt Crossley   |   Martin Caren   |   DB Cummings   |   Pankaj Prasad   |   Padraig Byrne
Premium Research Nov 2024
... 推动盈利增长并在整个生命周期提升客户价值,要求企业提高其感知和响应客户需求的能力。本路线图展示了IT领导者如何与其上级领导层合作并实施CX CORE模型,以创建以客户为中心的企业。 概述 战略规划假设 导语 目标状态 当前状态 差距分析和相互依存关系 迁移计划 致谢 Gartner相关推荐阅读 证据 Gartner Research ...

Analyst(s):   Michael Chiu   |   Melissa Hilbert   |   Michael McCune   |   Ilona Hansen   |   Don Scheibenreif
Announcement September 22 2026
... Gartner Newsroom for more information and insights. Media contact Laurence Goasduff Gartner laurence.goasduff@gartner.com About Gartner Gartner (NYSE: IT) delivers actionable, objective business and technology insights that drive smarter decisions and stronger performance on an organization’s mission-critical ...
Premium Research Apr 2024
... 生成式人工智能(GenAI)技术正在以前所未有的速度兴起。这给IT领导者带来了挑战,因为他们需要努力了解行业发展趋势并决定企业的演进方向。本文对GenAI技术的未来做出了具有实际价值的大胆预测。 概述 战略规划假设 分析 回顾 Gartner相关推荐阅读 证据 注1:客户数字孪生的定义 Gartner Research ...

Analyst(s):   Anthony Mullen   |   Anushree Verma   |   Arun Chandrasekaran   |   Jim Hare   |   Nicole Greene   |   Leinar Ramos   |   Lizzy Foo Kune
Research Feb 2026
... significantly in the development of artificial general intelligence. AGI is currently a science experiment that will fail in the foreseeable future, but it is disruptive for product leaders in different ways. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Pieter den Hamer   |   Philip Walsh   |   Frank Buytendijk   |   Deepak Seth   |   Whit Andrews
Webinar On-Demand
... their roadmaps are headed •What changes will matter most for your roadmap, budget and student experience Higher education ERP is evolving rapidly, making it difficult for institutions to separate meaningful change from noise. Emerging technologies — including agentic AI — are transforming ERP into a leaner ...

Analyst(s):   Grace Farrell
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