... Capabilities research evaluates systems integrators on their ability to build new products leveraging design, GenAI, APIs and other technology expertise. IT sourcing, procurement and vendor management leaders can use this research to identify and select potential service providers. Overview Strategic Planning ...
Analyst(s): Gunjan Gupta | Luis Pinto | Will Grant | Jaideep Thyagarajan | Katie Gove
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... organizations are using to drive sales transformation without putting revenue at risk •Best practices for sales operations leaders to leverage AI to improve forecasting and pipeline accuracy Return to this web page to watch the virtual briefing. Contact us at gartnervirtualbriefings@gartner.com with questions about ...
Analyst(s): Sandhya Mahadevan | Steve Rietberg | Tyler Huguley
... Already a Gartner client? Traditional IT due diligence on its own is no longer enough to protect deal value. CIOs must supplement their traditional approach to IT due diligence with outcome-driven metrics to uncover hidden risks, accelerate integration, and align IT performance with business objectives ...
... compliance department spending found that the median compliance department decreased its headcount between 2017-2020 from 12 to 10 full-time employees (FTEs).
“One reason for the decrease appears to be a shift in spending away from headcount to technology and outside spending,” said Mr. Lee. “Many ...
... Artificial intelligence for IT operations platforms improve analysis and insight across the application life cycle, augmenting IT service management and automation. As IT organizations embrace AI, infrastructure and operations technical professionals should combine AIOps with operational telemetry. ...
Analyst(s): Gregory Murray | Matthew Brisse | Adrian Wong
... shift the definition of IT service from technology to business outcomes, they need to consolidate the governance of service management and add business management practices. The SMO provides the organizational entity for addressing these evolving needs and supporting strategic IT services. Key Challenges ...
... Focus on Safety and Reliability as Your Security Strategy Adapts to Converging IT and OT Key Factors Driving Interest to a Centralized and Coordinated IT/OT Security Strategy A Wide Range of Industry Verticals Impacted by OT-IT Convergence Erosion in the Value of Air Gap as a Main Approach to Securing Merging ...
... digital business demands and growing business stakeholder involvement in IT decisions by evolving to the service-optimizing I&T operating model. This roadmap outlines the activities and changes required to mature IT capabilities to run IT like a business. Gartner Insights Abstract ...