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Research Nov 2025
... Access Research Already a Gartner client? Microsoft and OpenAI updated their partnership to keep Azure’s exclusive access to OpenAI’s frontier APIs while adding three levers that expand deployment choice: independent verification before any AGI claim takes effect, permission for OpenAI to release open ...

Analyst(s):   Alastair Woolcock   |   Eric Goodness   |   Jason Wong   |   Jim Hare   |   Matt Cain   |   Arun Chandrasekaran
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Research Nov 2025
... Access Insights Already a Gartner client? This data reveals the relative mind share of chosen technology areas and vendors through five quarters of end-user inquiry trends and topics by job role, buyer decision stage, region, industry sector and organization size. Table of Contents List of Tables List of ...

Analyst(s):   Rahul Yadav
Research Dec 2025
... Access Insights Already a Gartner client? CIOs facing budget cuts risk destroying value if they act reactively. Instead, use a structured approach: Prioritize projects by business outcomes, revalidate assumptions, and apply scenario planning to meet cost targets without sacrificing resilience. Insights ...

Analyst(s):   Bryan Hayes   |   Galliopi Demetriou
Premium Research Feb 2026
... Pressure is ratcheting up from CFOs, CEOs, and boards for AI-driven workforce reductions in banking. Banking CIOs can use this research to understand AI’s impact on the industry workforce, identify jobs that will remain human-led and jobs that AI will take over, and influence executive decision maki ...

Analyst(s):   Thatcher Dunlap   |   Benjamin Seesel
Research Dec 2025
... Access Insights Already a Gartner client? This document provides a comprehensive list of all documents and metrics published in the series. Research Series Outline Gartner Insights Abstract ...

Analyst(s):   Pankaj Mehta   |   Eric Stegman   |   Jamie Guevara   |   Prachi Tyagi   |   Aditi Sharma
Research Jan 2026
... Access Insights Already a Gartner client? In the race to improve customer experience, most companies have overindexed on company-centric strategies. Instead, the executive leaders involved in CX should intentionally manage customers’ self-perceptions, which dramatically boosts customer loyalty and gro ...

Analyst(s):   Sharon Cantor Ceurvorst
Webinar December 26 2025
Watch this complimentary Gartner leadership webinar to explore how CIOs align their digital ambitions and technology investments to meet their strategic execution priorities.
Research Aug 2020
... Access Insights Already a Gartner client? Economic downturns place IT budgets under increased pressure. It’s a critical time for CIOs to protect their cost base and secure new investment by demonstrating how IT is strategically relevant to enterprise leadership and stakeholders. Service costing can and ...

Analyst(s):   Bryan Hayes   |   Robert Naegle
Announcement July 07 2026
... engineering teams at scale, up from 15% in 2026, according to Gartner, Inc., a business and technology insights company. “AI is reshaping software engineering. It is redefining roles, reinventing teams, and fueling the demand for more software engineers, not fewer,” said Aliyah Camacho, Principal Analyst at Gartner ...
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