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Research Mar 2021
... value derived from improving customer experience across channels. This infographic identifies 21 digital commerce use cases. Application leaders can use it as a starting point to prioritize opportunities. Gartner Insights Abstract ...

Analyst(s):   Sandy Shen
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Research Aug 2020
... considerations to help enterprise architecture and technology innovation leaders establish a new EA function, or recharter an existing EA practice, and set it up to meet an organization’s digital transformation or optimization objectives. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Research Aug 2021
... investments. This presentation provides human services executive leaders with both fundamental and inspirational metrics for increasing the value of IT investments and creating KPIs. Gartner Insights Abstract ...

Analyst(s):   Ben Kaner
Premium Research Jan 2020
... considerations to help enterprise architecture and technology innovation leaders establish a new EA function, or recharter an existing EA practice, and set it up to meet an organization’s digital transformation or optimization objectives. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Research Jul 2019
... executive meeting for EA and technology innovation leaders. To help their organizations realize the benefits of digital business transformation, these IT leaders must rethink the way EA supports distributed delivery initiatives. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Research Jan 2021
... practices featured in this presentation to redefine EA’s scope, roles and organizational model; to best align with enterprises moving toward cross-functional IT product lines and distributed decision making. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Research Mar 2021
... With many organizations experiencing change fatigue, IT leaders focused on driving digital business transformation should use these simple questions to enhance their understanding of the organization’s change readiness and drive cross-organizational alignment on change efforts. Recommended by the Authors ...

Analyst(s):   PMO Research Team
Research Jun 2020
... To combat the challenge of measuring digital progress, CIOs at leading IT organizations are using their cross-functional purview and data access to create metrics for digital initiatives, and using value stories to effectively communicate organizational progress toward enterprise digital objectives. ...

Analyst(s):   CIO Research Team
Research Jul 2020
... To combat the challenge of measuring digital progress, CIOs at leading IT organizations are using their cross-functional purview and data access to create metrics for digital initiatives, and using value stories to effectively communicate organizational progress toward enterprise digital objectives. ...

Analyst(s):   CIO Research Team
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