... Access Insights Already a Gartner client? Capabilities that CSP CIOs can employ to redefine the IT operating model are the focus of this Hype Cycle. Some cited are mature, but underutilized by CSPs. Others are emerging and potentially compelling for CSPs looking to exploit opportunities with digital ...
Analyst(s): Mentor Cana | Neil Osmond
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... Organizational Impacts of a Cyberattack Form Organizational Cyberattack Response Teams Include Cyberattacks in the BCM Process Life Cycle Improve Your IT Resilience Establish Strong Crisis Management and Communications Processes Document Your Organization’s Tolerance for Data Loss/Compromise Phase 2: Response ...
Analyst(s): Michael Hoeck | Roberta Witty | David Gregory
... sufficient. As infrastructure has changed with the addition of cloud platforms, containers and DevOps, the volume of telemetry has greatly increased, making it harder to manage ambitious SLAs. Overview Problem Statement The Gartner Approach The Guidance Framework Risks and Pitfalls Gartner Recommended Reading ...
... Without effective problem management, IT incident volume will grow and services will eventually falter. I&O technical professionals can use this research to establish an ITSM problem management practice to reduce the volume and impact of recurring incidents. Overview Problem Statement The Gartner Approach ...
... consequential myths about data analytics so they can base their analytics initiative on an accurate understanding of what analytics can do and how to approach it. Gartner Research ...
... teams to reach a quantifiable mission value for technology investments. This presentation provides CSP leaders with metrics for increasing the value of IT investments and creating KPIs. Gartner Insights Abstract ...
... COVID-19 is forcing CIOs to review their IT strategy, but numerous uncertainties complicate strategy setting. CIOs can generate flexible strategic options by running a scenario planning exercise based on the uncertainties that matter most to the organization. Analysis Research Highlights Gartner Insights ...
... A program office is vital for managing and delivering enterprisewide strategic change. IT and business leaders responsible for digital transformation must create and calibrate program office functions to deliver strategic transformation against an ever-changing landscape. Overview Introduction Analysis ...
... COVID-19 has strengthened the transportation sector’s appetite for digital transformation, where low ridership has been a trigger for change. IT leaders can use this Hype Cycle to build a more robust and comprehensive digital vision and strategy for their organizations. Gartner Insights Abstract ...