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Premium Research Apr 2020
... Organizations regard the Internet of Things as a top customer experience technology, but are not treating it as a serious commerce channel. Application leaders for digital commerce technologies should offer differentiated commerce experience to make IoT-based thing commerce successful. Overview Strategic ...

Analyst(s):   Sandy Shen
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Premium Research Feb 2020
... This summary contains input from 33 members regarding the maturity of their data literacy programs. It analyzes the prevalence of such programs across member organizations and their intended audience. The summary also examines the core components of these programs and how members assess data literacy ...

Analyst(s):   Consult the Board Research Team
Research Dec 2021
... Faced with more frequent disruptions, CIOs need to be situationally aware and strategically alert. The attached slides draw on the Gartner IT Symposium/Xpo Keynote and CIO Agenda to provide advice to higher education CIOs to help them deal with disruptions and even turn threats into opportunities. Gartner ...

Analyst(s):   Jan-Martin Lowendahl
Premium Research Feb 2020
... Organizations are increasingly relying on data-driven decision making. But as portfolios grow more complex, it gets harder to navigate and utilize distributed data flows. Here we propose three simple ways for EA and technology innovation leaders to effectively support enterprise data initiatives. Recommended ...

Analyst(s):   Enterprise Architecture Research Team
Research Sep 2021
... While project manager effectiveness is the No. 1 driver of achieving project business outcomes, effective talent is hard to find and develop. IT leaders can use this graphic to discover the 10 skills project managers need to drive digital project outcomes. About This Research Recommended by the Authors ...

Analyst(s):   PMO Research Team
... fundamentals by identifying savings and timing factors to consider Know the 10 rules for rapid IT spend reduction Map and communicate your plan to eliminate, reduce or suspend IT costs Session 3 Get Recession Ready, Technology Executives: Build a Strong CIO-CFO Partnership UPCOMING September 21, 2022 ...
Premium Research Jun 2024
... sufficient. As infrastructure has changed with the addition of cloud platforms, containers and DevOps, the volume of telemetry has greatly increased, making it harder to manage ambitious SLAs. Overview Problem Statement The Gartner Approach The Guidance Framework Risks and Pitfalls Gartner Recommended Reading ...

Analyst(s):   Andre Bridges
Premium Research Dec 2024
... Without effective problem management, IT incident volume will grow and services will eventually falter. I&O technical professionals can use this research to establish an ITSM problem management practice to reduce the volume and impact of recurring incidents. Overview Problem Statement The Gartner Approach ...

Analyst(s):   Steve White
Research Jul 2020
... COVID-19 is forcing CIOs to review their IT strategy, but numerous uncertainties complicate strategy setting. CIOs can generate flexible strategic options by running a scenario planning exercise based on the uncertainties that matter most to the organization. Analysis Research Highlights Gartner Insights ...

Analyst(s):   Brian Prentice   |   Andy Rowsell-Jones
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