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Premium Research Jan 2024
... consequential myths about data analytics so they can base their analytics initiative on an accurate understanding of what analytics can do and how to approach it. Gartner Research ...

Analyst(s):   Ryan Tandler
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Research Aug 2021
... teams to reach a quantifiable mission value for technology investments. This presentation provides CSP leaders with metrics for increasing the value of IT investments and creating KPIs. Gartner Insights Abstract ...

Analyst(s):   Mentor Cana   |   Amresh Nandan
Research Jun 2021
... A program office is vital for managing and delivering enterprisewide strategic change. IT and business leaders responsible for digital transformation must create and calibrate program office functions to deliver strategic transformation against an ever-changing landscape. Overview Introduction Analysis ...

Analyst(s):   Joanne Kopcho   |   Sarah Davies
Research Aug 2021
... COVID-19 has strengthened the transportation sector’s appetite for digital transformation, where low ridership has been a trigger for change. IT leaders can use this Hype Cycle to build a more robust and comprehensive digital vision and strategy for their organizations. Gartner Insights Abstract ...

Analyst(s):   Roger Sheng   |   Pedro Pacheco
Research Jul 2020
... Social distancing will be a key tactic to manage COVID-19 risk, but it may be difficult in practice. Enterprise architecture and technology innovation leaders can deploy a range of location sensing and tracking technologies to make social distancing more effective in the workplace. Gartner Insights Abstract ...

Analyst(s):   Nick Jones
Research Jul 2020
... An effective move to public cloud requires profound changes in the structure, missions and roles of and within IT organizations. Infrastructure and operations leaders must implement these changes to ensure the ongoing success of their cloud strategies and the relevance of their organizations. Gartner ...

Analyst(s):   Craig Lowery   |   Kevin Ji
Research Dec 2021
... CIOs can improve workers’ experience through advancing their autonomy and connection to IT service support and guidance. CIOs should make worker sentiment a priority in the organization’s digital work strategy to give workers the foundation for success. More Detail Recommended by the Authors Gartner ...

Analyst(s):   Whit Andrews   |   Anish Roy
Research Jun 2021
... Access Insights Already a Gartner client? Great communication inspires action and commitment and leads to better business outcomes. To deliver great IT communications, CIOs must build a strong communications core, starting with a strategy for effective communications. Overview Introduction Analysis ...

Analyst(s):   Irving Tyler   |   Heather Colella
Research Feb 2021
... operations in a multitude of ways. This infographic identifies 18 use cases for leveraging AI within customer service operations. Application leaders can use it as a starting point to prioritize opportunities. About This Research Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Bern Elliot   |   Brian Manusama
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