... enterprise. Application leaders supporting CRM must understand WeChat's tool variety, development best practices and security/compliance risks to succeed with it. Key Challenges Introduction Analysis Understand the Variety of WeChat Services Conduct Risk Assessment to Prioritize Enterprise WeChat Services Use ...
Analyst(s): Sandy Shen | Jie Zhang
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... Access Research Already a Gartner client? Just stopping by? Cloud computing hype is driven by cloud models that support IT operations and business value outcomes. Next-generation capabilities, including AI, are rising. Infrastructure and operations leaders can use this Hype Cycle to track key cloud trends ...
... Access Research Already a Gartner client? Primary storage users are embracing platform-native service capabilities for hybrid IT operations. I&O leaders should use this research to plan and execute a modern and resilient storage infrastructure platform for mission-critical applications. Strategic Planning ...
... a “Human Deal” to Attract and Retain IT Talent Amid the Great Resignation Reinvent your IT employment value proposition to compete for top talent By CIO Research Team The “Great Resignation” has made international headlines, and Gartner research has found that IT employees are considerably less intent ...
... overlooked, misunderstood or just assumed to be “good enough.” Use this strategic roadmap to enhance the visibility and control of SaaS and the data it houses. Overview Introduction Future State Current State Gap Analysis and Interdependencies Migration Plan Gartner Recommended Reading Gartner Research ...
Analyst(s): Craig Lawson | Charlie Winckless | Dennis Xu
... growth and boosting lifetime customer value demand that enterprises improve their abilities to sense and respond to customer needs. This roadmap shows how IT leaders can partner with their leadership and implement the CX CORE model to create a customer-centric organization. Overview Strategic Planning Assumptions ...
Analyst(s): Michael McCune | Don Scheibenreif | Michael Chiu | Melissa Hilbert | Ilona Hansen
... Access Research Already a Gartner client? Successful AI governance balances value and risk. It requires an operating model, policies, controls and enabling technologies that are included in this playbook. CIOs can use this playbook to design, implement and adjust AI governance, ensuring compliant, ethical ...
... Access Insights Already a Gartner client? Application leaders lack an effective governance model to encourage IT and business stakeholders to deliver on common automation goals. They must build a governance model that empowers them to scale up automation tasks with high velocity and optimize ROI. Key ...
Analyst(s): Rob Dunie | Thomas Klinect | Saikat Ray
... sometimes that's true. Using a pattern-based approach will help application organizations apply just-enough governance to build in flexibility when it's needed. Key Challenges Introduction Analysis Design Governance Frameworks to Handle the Basics and for Exceptions Set Up Consistent Patterns for the ...