... As organizations moved to remote and hybrid operations, they adopted virtual training to build new staff skills and improve the efficiency of employee development efforts. PMO leaders must use the five principles in this presentation to improve the quality of virtual training. Gartner Research ...
Analyst(s): PMO Research Team
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... B2B customer service and support leaders use tech to improve customer experiences, enhance employee experiences and contribute to business growth. CSS product leaders should use this presentation to understand the priorities of B2B CSS leaders and align their GTM strategy accordingly. Gartner Researc ...
... This toolkit includes sample metrics cascades to help corporate controllers visualize the relationship between operating-level KPIs and business outcomes. Controllers can use these cascades to benchmark their performance metrics against those of their industry peers. When to Use Gartner Research ...
... Recent changes to the risk landscape have introduced increased need for legal and compliance leaders to build effective risk management programs in 2024. This research highlights core capabilities that will help leaders strengthen their risk management programs and meet new demands. Gartner Recommend ...
... Tech CEOs want their product roadmaps to clearly communicate future feature development plans, capture stakeholder buy-in and drive investments. Tech CEOs can use this two-step guide to create a prioritized product roadmap that is contextualized to different stakeholders’ needs. Gartner Research ...
... I&O leaders face common challenges along their automation journeys. This toolkit provides roadmaps and resources to prioritize, implement and scale I&O automation. When to Use Directions for Use Gartner Research ...
Analyst(s): Infrastructure and Operations Research Team
... The sample job descriptions in this library will help security and risk management leaders, hiring managers and recruitment teams to clarify and communicate role definitions and skill requirements when hiring cybersecurity staff. Gartner Research ...
... Organizations’ financial planning processes are often unable to provide leaders with enough confidence to act on emerging risks and opportunities. This research shows FP&A leaders the path to turning scenario plans into powerful insight generation and decision-making tools. Analysis Research Highlight ...
... Learning and development leaders should read this case study to learn how LevelPillar scales its frontline leadership development program that addresses leaders’ unique needs while building skills needed to excel in today’s environment. Case Overview Gartner Recommended Reading Presentation Deck Gartner ...