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Premium Research May 2024
... Technology innovation leaders require the ability to predict and adapt to emerging trends. In this episode of the Gartner Futures Lab Podcast, we discuss the importance of sensing and tracking signals and how they may combine to point to the “next big thing.” Overview About the Guest Gartner Recommende ...

Analyst(s):   Marty Resnick
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Premium Research May 2024
... CMOs struggle to operationalize fact-based ICPs critical for go-to-market success. Ensure that ICPs are utilized for use cases in marketing, sales and SDR teams by cascading ICP insights, coaching stakeholders, and validating the target audience as part of win/loss analysis. Data Snapshot Data Insight ...

Analyst(s):   Alan Antin
Premium Research May 2024
... The arrival of Salesforce via Alibaba Cloud in China is set to create growth opportunities for Chinese and global independent software vendors. Product managers will need to deliver on top application needs such as sales management and customer service, and adopt effective go-to-market strategies. Ov ...

Analyst(s):   Jimmy Chuang
Premium Research May 2024
... As buyer demand for end-to-end solutions increases, so does the need to carefully orchestrate co-selling activities between partners. This research identifies common pitfalls and provides steps product marketers can take to mitigate challenges with co-selling in partner ecosystems. Overview Introducti ...

Analyst(s):   Laz Gonzalez
Premium Research May 2024
... Supply chain leaders face the challenge of measuring and improving the customer experience from an operational perspective. This research provides a comprehensive guide to extending supply chain metrics to cover the full CX. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Michael Dominy
Premium Research May 2024
... Portfolio management leaders do not need to take unnecessary risks with any GenAI investments, but doing nothing now is risky and leads to missed opportunities. Instead, create a practical GenAI adoption plan featuring three main steps to GenAI business value. Overview Strategic Planning Assumptions In ...

Analyst(s):   Daniel Stang
Premium Research Jun 2024
... Increasingly complex business decisions, novel scenarios and a surge in demand for decision and planning support have left many FP&A teams struggling to keep up. FP&A leaders can use this roadmap to take the first steps toward capability diffusion — a more sustainable decision support model. Overview ...

Analyst(s):   Josh Raymond
Premium Research Jun 2024
... Seneca Polytechnic recognized that student experience was being undermined by a siloed approach to service delivery. Higher education CIOs can evaluate how Seneca Polytechnic’s integrated support platform evolved its service model and how its new team practices improved student experience. Case Overv ...

Analyst(s):   Tony Sheehan
Premium Research Jun 2024
... CSCOs can learn from Rodan + Fields, which leveraged Gartner’s Hierarchy of Metrics to streamline its supply chain, enhancing decisions and interdepartmental synergy. Continuous refinement of metrics significantly reduced working capital and promoted unified strategic execution. Gartner Research ...

Analyst(s):   Gerhard Grimm
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