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Premium Research Feb 2025
... Payer CIOs must evaluate emerging technologies to make digital transformation strategy decisions based on their potential relevance to and impact on their industry. This evaluation framework for 23 emerging technologies — such as generative AI and digital twins — eases that assessment process. Overvi ...

Analyst(s):   Mandi Bishop
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Premium Research Mar 2025
... HR investments in AI are a top priority for many organizations, but the maturity and capability of solutions often fail to meet expectations. This video offers CHROs insight into AI in recruiting, virtual assistants and skills data. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Helen Poitevin
Premium Research Jan 2025
... CPaaS and CCaaS platform features, combined with AI, are providing powerful tools to improve customer experience. Product leaders need to focus on positive business outcomes as measured by KPIs like average handling time and mean time to resolution when building their CPaaS and CCaaS solutions. Overv ...

Analyst(s):   Manoj Bhatia
Research Feb 2025
... Access Research Already a Gartner client? Sales operations leaders should use this model to assess their sales analytics programs’ maturity, identify opportunities for growth and map their path to enabling a data-driven sales organization. Overview Introduction Analysis Gartner Recommended Reading Gartner ...

Analyst(s):   Steve Rietberg
Premium Research Jan 2025
... When cost cutting is required, those who cut while keeping capabilities needed to win will emerge ahead. This video shows how a strategic, capability-led approach enables executive leaders to transform cost structures, protect differentiating capabilities and reorganize for growth. Gartner Recommende ...

Analyst(s):   Maddie Otter
Premium Research Mar 2025
... Decisions about target account selection, segmentation and tiering can make or break an account-based marketing program. Demand generation leaders responsible for ABM should select, refine or scale audiences by balancing the program scope, personalization depth and available staff resources. Overview ...

Analyst(s):   Jenifer Silverstein
Premium Research Jan 2025
... Tight alignment between marketing and sales activities is a requirement of account-based marketing. Yet, many demand generation leaders struggle to get sales onboard. Use this research to learn what mistakes to avoid and steps you can take to incentivize active participation from sales teams. Overvie ...

Analyst(s):   Jenifer Silverstein
Research Feb 2025
... Access Research Already a Gartner client? 組織は、ビジネスモデルやテクノロジのイノベーションに関する新たな期待と大きな機会に常に直面している。エンタプライズ・アーキテクチャの統括責任者とそのチームは、本リサーチノートを利用することで、実証された反復的かつ実験的なアプローチを採用し、デジタル・イノベーションを効果的に推進できる。 要約 はじめに 分析 根拠 推奨リサーチ Gartner Research ...

Analyst(s):   Masaki Suzuki
Premium Research Mar 2025
... Transitioning into a new CIO role is a critical and challenging time. CIOs who are new to governments across the globe at the regional, state or provincial levels can use this guide to better understand their new environment and set themselves up for success. Gartner Research ...

Analyst(s):   Ben Kaner
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