... OpenAIやMicrosoftなどの先進のモデル・プロバイダーが既にAIエージェントを推進しているが、これらはAIモデルやAIアプリケーションに内在するリスクの範囲を超えた新たなリスクやセキュリティ脅威をもたらす。本リサーチノートでは、こうした新たなリスクを説明するとともに、リスク低減のために実装すべき新たなコントロールについて分析する。 Gartner Research ...
Analyst(s): Yuichi Isoda
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... This interactive data story allows CMOs leaders to benchmark brands’ social media channel performance against 1,330 brands across five sectors. Use this tool to understand your current social media channel performance, and identify gaps and opportunities for improvement. Gartner Research ...
... Enterprises invest in packaging EPR compliance software and services to manage the complex nature of global sustainable packaging reporting requirements. Supply chain technology leaders responsible for EPR compliance can use this guide to gain insight into the market and its representative vendors. O ...
... High-effort customer service experiences are expensive to serve and detract from service’s objective of driving customer loyalty. Customer service and support leaders can use this research to understand how to effectively measure the CES and the impact that effort has on CX. Overview Introduction Analy ...
... Many innovation initiatives face resistance from stakeholders and end users due to change fatigue, risking failure of newly scaled technologies. TI leaders must include technology-led change management when scaling innovation through formalized practices that address and manage change fatigue. Gartne ...
... Access Research Already a Gartner client? 営業支援プラットフォームは、営業の実行に不可欠である。ベンダーはさまざまな範囲でAI機能を統合している。営業オペレーション・リーダーは、本リサーチノートを活用して評価プロセスを強化し、AIを活用した営業機能を含む重要な機能へのインサイトを深めるべきである。 Gartner Research ...
... Generative AI is enhancing sales enablement’s agility in delivering training for critical commercial initiatives. Learn how enablement leaders can use GenAI tools to respond faster to increasingly dynamic market conditions. More Detail Gartner Recommended Reading Gartner Research ...
... Access Research Already a Gartner client? Customer service and support leaders are eager to use AI chatbots to improve customer experience. This note describes how leaders can best mitigate critical financial, reputational and customer experience risks and capitalize on the opportunities that a conver ...
... User journey mapping is an effective collaboration process for aligning cross-functional teams around a shared, holistic view of the user experience. Software engineers building UX should create, integrate and evolve user journey maps in product development to deliver solutions that delight users. Ov ...